Independent Auto Insurance Reviews

Allstate Auto Insurance Reviews

(12 reviews)
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Category: Switching, Cancellation
(1.5 out of 5 stars)
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WORST COMPANY STAY AWAY

 
(1.0 out of 5 stars)
by TJ Apr 05, 2019
...We have had nothing but added stress just because we made such a foolish mistake of switching to Allstate - no one answers a phone, calls anyone back, they lie, they don't want to do things by the book either. Even when you try to go up the chain and speak to the Ombudsman Team - that department won't even call you back. Their staff will question you as to why you didn't stop an accident from happening when you had zero fault- they sure did a great job of basically causing me to have a mental break down. Thanks for that Their own manager in Calgary told me how horrid of an experience it was for him to file a claim with Allstate. How horrible his adjuster was and go figure it was the same guy who was assigned to our file...
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Very bad experience

 
(1.0 out of 5 stars)
by Madan N Mar 11, 2019
...I am really upset with this Company. It cheated me by raising the insurance without any notice and the reason it gave is that I added a new vehicle. When I asked for adding a new vehicle, they did not explain anything to me, but when they deducted money from my credit card, I came to know that they took more money which I had never imagined. I cancelled the policy in time, but they did not cancel it. After two weeks, they cancelled my policy. Even I did not claim the refund as I had already paid money for two more weeks from the termination date. They now send a letter asking for money. I would never refer this Company to anyone in the future...
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