Independent Auto Insurance Reviews

Allstate Auto Insurance Reviews

(14 reviews)
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Category: Switching, Cancellation
(1.4 out of 5 stars)
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absolutely terrible service

 
(1.0 out of 5 stars)
by DAVE14 May 23, 2019
...Dealing with Allstate has been an unacceptable experience, They are terrible over the phone, pass the buck time and time again, Even though my house has been insured with them for years they can never find my policy with the address. After cancellation, they still removed money from my account, then sent me a notice saying I owe them a cancellation fee... We have just switched insurers and I am absolutely relieved...
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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
 

Very bad service

 
(1.0 out of 5 stars)
by Bon May 11, 2019
...I was badly advised. After 10 months I found out that I was not covered for my car even if the rep said yes you are ok!!! I cancelled and was refunded last month for the house, but not for the car. I contacted them twice and said it will be done soon. Then I got a renewal contract! I called back saying both were cancelled same time so should not have been renewed and also should be refunded. 4 months and nothing yet...
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WORST COMPANY STAY AWAY

 
(1.0 out of 5 stars)
by TJ Apr 05, 2019
...We have had nothing but added stress just because we made such a foolish mistake of switching to Allstate - no one answers a phone, calls anyone back, they lie, they don't want to do things by the book either. Even when you try to go up the chain and speak to the Ombudsman Team - that department won't even call you back. Their staff will question you as to why you didn't stop an accident from happening when you had zero fault- they sure did a great job of basically causing me to have a mental break down. Thanks for that Their own manager in Calgary told me how horrid of an experience it was for him to file a claim with Allstate. How horrible his adjuster was and go figure it was the same guy who was assigned to our file...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
 

Very bad experience

 
(1.0 out of 5 stars)
by Madan N Mar 11, 2019
...I am really upset with this Company. It cheated me by raising the insurance without any notice and the reason it gave is that I added a new vehicle. When I asked for adding a new vehicle, they did not explain anything to me, but when they deducted money from my credit card, I came to know that they took more money which I had never imagined. I cancelled the policy in time, but they did not cancel it. After two weeks, they cancelled my policy. Even I did not claim the refund as I had already paid money for two more weeks from the termination date. They now send a letter asking for money. I would never refer this Company to anyone in the future...
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