ICBC Auto Insurance Reviews
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Horrible experience, after someone hit my wife and me. ICBC is not good to deal with but in BC you have no choice but to deal with them. Thanks BC government!
I had to work in Vancouver for one month in 2016, I bought a car and I did insurance with this insurance company. I paid the first month but I left back to Quebec the same month and the engine of the car stopped at the road and I went to the garage. They told me to scrap the car. The same day I called the insurance company and cancelled. All was good after then I found just now on my Equifax reported that I have a personal loan with this company, so I'm gonna talk with my lawyer and report them by Equifax Canada.
One month after someone hit and run my car still haven't heard back from ICBC. Keep calling and emailing multiple times without any luck. But when you have to pay them if you delay one day the ask 25% overdraft and if you fail the second day the just cancel your insurance and flag you to the police. If this is not an excellent customer service then what is it?
I got reared ended by another driver! So frustrated and adjuster was just horrible. He played games with documents and would accuse me of things without even reading the reports from the health care professionals. I emailed his supervisor and requested someone new. She refused. All the damage to my wife/me are in our muscles so we can't get a serious claim unless we wait for a year to see what is happening. The loss of quality of life isn't really a consideration unless something is super serious. I'm pretty frustrated with the overall process. I want a different option.
My car was written off for an accident that was 0% my fault... I just lost my only transportation to and from work, so now I have lost the work too. When you see the homeless on the street, maybe ICBC wrote their car off for a minor fender bender because of its age... I drove my car another 1,000 kms before turning it over to them. Now I will go find my self a cardboard box for my family. Evil Corporation to say the least.
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I had a hit and run claim with an independent witness. Yet ICBC can still decline the claim saying that the height of the damages on both vehicles did not match. I also had another experience of enquiring some simple questions at the ICBC licensing office and when they could not provide a clear answer, they asked you to leave or else will call the Police. Can you believe it? Yes by-product of being a monopoly and that independent supervision towards them is not effective . Worst experience I ever had with similar authority.
Completely disgusted with ICBC… They could care less what the facts are... They make up stories and NEVER even go to the scene of the incident and actually investigate it! Sitting behind a computer and reading some reports to determine who is at fault is DISGUSTING!! Each driver should have to return to the scene with the investigator and walk through what happened! ICBC IS A JOKE!!!
They act nice talking to you, then when finally get into details they change into a money-hungry monster saying wrong accusations of what had happened even though a video was sent for them to see. Claim adjuster last words to me were talk to my manager because they can't make up enough stuff to say that I was wrong. After defending myself, the claim adjuster doesn't even email me back and just keep me in the cold. Horrible company.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
One year my insurance is 251$ a month then it’s 785$ a month for one minor at-fault claim that there was no physical damage to either car, minor as they get. No one asked for photos of my car or anything. I’ve talked to at least 4 different brokers now and no one knows what is going on. ICBC are thieves and will do anything to screw you over. They are making it impossible for people to afford insurance in BC!
If I could give 6 stars I would!
Wow, what can I say? An unbelievably easy and smooth process!!!
Can’t say enough good things… Very kind individuals who handled my claim. Very professional and courteous! Thank you VERY much!!!