Independent Auto Insurance Reviews

Meloche Monnex (TD Insurance) Auto Insurance Reviews

(19 reviews)
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Category: Car Insurance Quote
(1.8 out of 5 stars)
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What customer service?!

 
(1.0 out of 5 stars)
by Tina Apr 14, 2020
...Waited an hour on hold. Finally filled out for an auto quote online but there was a "glitch" when I submitted the form. I'm worried about what kind of service exists if I were to have a claim or a billing problem. I guess this isn't the insurance provider for me...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
 

Online quote can be misleading

 
(2.5 out of 5 stars)
by Lizhen G Feb 06, 2020
...The online quote may not be trusted because of a 'glitch' in the system. The quote may be generated assuming a customer qualifies for a multi-line discount even when it doesn't apply to her. 45 days guaranteed of the quote means nothing. So you may be in for a surprise when you are ready to purchase a policy, finding that the price is much higher than what was originally quoted. In my case, the call center agent could not explain the reason for the price discrepancy. When I asked to speak with her supervisor, she said matter of factly that she could not transfer my call. If you find yourself in the same situation, do not sign a contract out of time pressure or frustration. Shop around. There is a way to file a complaint and escalate the issue...
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Terrible customer service

 
(1.0 out of 5 stars)
by TDconjobs Oct 18, 2019
...Today I was simply calling in to inquire about a quote for a new car I am considering purchasing. I was put on hold for nearly 20 minutes and transferred to a very foreign-sounding man. He began threatening me that if I switched my address to Burlington, I would be charged extremely more. This is after a 10+ year completely clean driving record and moving to Canada’s safest city. I then asked to be transferred back to TD Melosh Monnex and left the phone on his desk instead of transferring me. I am finding a new car insurance provider along with my family. These are a bunch of people trying to sell you on higher instances plans. Figure it out professionalism, integrity and ethics TD...
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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.