Independent Auto Insurance Reviews

Meloche Monnex (TD Insurance) Auto Insurance Reviews

(59 reviews)
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Category: Claim Exprerience
(1.7 out of 5 stars)
Customer Service:
Value for Money:
Claim Experience:

Worst Car Insurance

(1.0 out of 5 stars)
by ea Sep 09, 2019
...Had a claim in April with no deductible. Got a call in September that they want to collect 450$ deductible, asked why what happened they said that I must pay it like it or not. I asked the manager but I was told that I won't have a deductible and she didn't care and said if I don't pay it that they will send it to collections. That is the service you will get if you sign car/home insurance with them. STAY AWAY...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

B. A. D

(1.0 out of 5 stars)
by Joseph Sep 06, 2019
...Never had a claim before. Did not know what's it like to be in pain, if your insurance company, don't answer your call, leaving 100 voice mail. Even supervisor doesn't exist. The best answer was - if I did not go to work I wouldn't have an accident, so people please don't drive a car, don't go to work, period. Are you for real an adjuster or joker, or whatever they just hired you to bully people...
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Avoid at all costs

(1.0 out of 5 stars)
by lesliej Sep 01, 2019
...Normal to wait 1.5 hours for a representative. TD is also in breach of following their own complaint handling process. Awaiting TD Customer Care to respond back after THREE MONTHS of waiting. Attempted numerous calls/emails to no avail. TD Ombudsman will not participate in escalation until TD Customer Care responds, so therefore TD is able to BLOCK the complaint process. I am going to continue to fight this horrendous insurance provide. Also, the TD MyAdvantage application, which they will sell you on to provide an up to 25% discount on auto rates is non-functional. Good luck trying to get it to work for you. Take my word for it: AVOID AT ALL COSTS. Go with another provider, even if it means paying slightly more...
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