Independent Auto Insurance Reviews

Meloche Monnex (TD Insurance) Auto Insurance Reviews

(57 reviews)
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Category: Insurance Rates, Prices
(1.9 out of 5 stars)
Customer Service:
Value for Money:
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Garbage bunch of thieves

(1.0 out of 5 stars)
by sad Jun 08, 2019
...Have never had a wait time under an hour. Can't do anything at physical locations. Premiums are more expensive than other insurance providers. This company should be sued...
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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Worst Service

(1.0 out of 5 stars)
by vaishnav May 31, 2019
...I called Meloche Monex (TD Insurance). The wait time was 2 hours and 8 minutes, yes its true. Though the insurance premium is lowest in the market but looks like services are also worst. I suggest that the federal government should stop such insurance companies from doing business / issuing new insurance policies as they do not have sufficient infrastructure in place...
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Terrible company.

(1.0 out of 5 stars)
by JC Apr 24, 2019
...Terrible company. I have used TD Meloche Monnex for 4 years for my car insurance and after doing some research I found out I was paying extremely more than what I should have been ($1300 more). Each new term my premium would increase (I have never been in an accident) and when I would call to ask why they would give me some nonsense excuse. Not to mention trying to contact someone would take at LEAST an hour. Yesterday I was put on hold for 2 hours and 56 minutes (I have proof). I've never been so disappointed with a company in my life. So unless you want to spend half of your day waiting on hold to speak to a representative, OR don't mind paying way more than you should be paying...don't use TD Meloche Monnex. Just read the reviews, they don't lie! ps. Thank you to the represetative who cancelled my policy for me and completely understood my frustrations with the company...
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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Poor service

(2.0 out of 5 stars)
by QuickHit Feb 13, 2019
...I was with Meloche Monnex for 35 years without incident! I had a bad year after my father's death and wound up with 4 tickets. Meloche sent me a letter cancelling my insurance and only giving me a few days to make alternate arrangements. When I asked for an extension, they declined. After treating me so badly they had the audacity to ask me to return to them when my tickets cleared. I would not ever recommend this company to anybody and would never again use them myself. I had 2 vehicles insured plus my home insurance. I pulled all my insurance and went elsewhere. It turns out Meloche is not very honest. They claim to be cheap and I found much better deals elsewhere even with tickets...
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It's a popularity game.

(3.0 out of 5 stars)
by Done Feb 06, 2019
...Let me say first and foremost that their customer service is 2nd to none, but this insurance broker is for groups only. It's completely worthless for average individuals. I've been with them well over a decade, my group was dropped, and my rates were jacked up ever since. Despite no claims or speeding tickets for well over a decade, my rates kept increasing. They will get creative with packaging products (i.e. lower deductible, Grand touring, blah blah blah) claiming it's free, but your premiums will keep going up. It's difficult to remove the extra products since they are grouped together "free", removing them yields little to no savings. Great customer service (you pay for it I suppose), absolutely overpriced insurance product for the average person...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.


(1.0 out of 5 stars)
by Ali Dec 09, 2018
...The same thing happened with me. I can't remember her last name, she offered me Ryerson rates..what is the deal with this's like they have some string operation going on under their group rates. I bet even the CEO is in on it. I would say cut your losses, I gave up on getting my money back months ago...
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