Independent Auto Insurance Reviews

Meloche Monnex (TD Insurance) Auto Insurance Reviews

(47 reviews)
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Category: Switching, Cancellation
(1.7 out of 5 stars)
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Disgusting Service

 
(1.0 out of 5 stars)
by rw Sep 10, 2019
...I have never experienced a more frustrating customer experience than the one I am having with TD Meloche Monnex. I was hoping to give them a zero rating, but the lowest number of stars is one. I have tried reaching them several times over a 2-3 week period with no luck. I am now in the process of cancelling 3 auto policies, 1 house policy and 1 business policy. They are pathetic, sadly no one there will care...
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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
 

On hold for over 3 hours

 
(1.0 out of 5 stars)
by KenTO Sep 03, 2019
...Purchased a new vehicle last week and traded in an older one, and simply needed o transfer auto insurance. I am on hold for over 3 hours and still no one answering. The office opened at 8:00 am, I called at 8:03. Also tried to make the change online 6 days ago, change still pending online and now I cannot get my new vehicle today as planned. Will cancel TD insurance and go with a broker. Time is more important to me than any cost savings. Management should be fired...
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Horrible insurance company

 
(1.0 out of 5 stars)
by nomoretd Aug 28, 2019
...There’s ALWAYS long wait for an agent. I tried to make a change yesterday but I gave up as I couldn’t stay on line for more than an hour, and today I’ve been on hold for 40 mins now while I’m writing this review. Last time I called in I was told now it’s a peak season, however, if they’re aware of it why not hire more people? Why not improve it? Horrible customer service will cancel policy upon renewal...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
 

bad customer service

 
(1.0 out of 5 stars)
by Davy Aug 23, 2019
...let me hold the phone for more than 1 hour 2 times, not able to reach them, have to change insurance company...
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