Independent Auto Insurance Reviews

Aviva Auto Insurance Reviews

(31 reviews)
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Category: Accident-free Driving
(1.4 out of 5 stars)
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Terrible Terrible Company

(1.0 out of 5 stars)
by peter Sep 25, 2019
...I have the same experience as most other people. After paying premiums for 15 years, my car insurance was cancelled after a no-fault accident and now my house is in cancelled because of a $10,000 flood claim. They downgraded my driving rating to a new driver for a no-fault accident. This company is not accredited by the better business bureau and I'm surprised that RBC associates themselves with such unscrupulous business practices...
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62% increase Car rates 2019

(1.0 out of 5 stars)
by Daveb Aug 31, 2019
...As a family we have two vehicles with Aviva and we have no claims, no tickets ( perfect driving records), are both over 64 years old and out of the blue our new insurance rates have gone up 62% year over year with ‘no’ explanation and less than one month to explore all options. Customer service has no explanations except to blame all other drivers for this increase and no empathy or care for their clients. We have been with RBC for over 15 years and will now explore how to explore the appropriate changes in advance of the 2020 renewals as we look to change. Too late for this year but rest assured our house, cottage and vehicles will no longer be with Aviva next year. Please check carefully your policy renewals and start the process of finding the right rate in a very confusing industry with only corporate profits as the motive for change...
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Cancellation notice

(1.0 out of 5 stars)
by Scollier Jul 30, 2019
...Thank you RBC and Aviva Insurance... after 28 years with RBC Insurance and now Aviva they cancel our insurance because my 24-year-old son was driving 140 in a 100 zone on a 400 series highway....yup, going way too fast for sure. He is 24 and his only ticket, no tickets or accidents for my wife and me or accidents. I estimate over 28 years we have paid over $236,000 in premiums for our life insurance, home, rental properties and auto without a single claim....currently we pay a tad over $1,000 per month in premiums with Aviva for all of our business....absolutely blown away that for one mistake over 28 years, we are dropped at renewal date. Isn't insurance for when you make a mistake or have a claim? After speaking with RBC, the operator said " thank you for calling RBC and we value your business " lol, they simply do not care about relationships...oh well, I am sure another provider will value having our auto, life, home and rental property policies...
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Goodbye Aviva!

(1.0 out of 5 stars)
by Aviva-Derci! Jul 24, 2019
...Got my renewal notice from Aviva, and all of a sudden they're asking for the FULL premium upfront. I DON'T THINK SO AVIVA... I am a long-time client, no claims, no tickets. And you've gone and lost my business with this boneheaded move. DO NOT sign up with Aviva. They'll drop something like this on you without warning, and you'll be left scrambling to make other arrangements if you can't come up with the coin in 45 days...
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