Independent Auto Insurance Reviews

SGI Auto Insurance Reviews

(5 reviews)
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Category: Rental car
(1.6 out of 5 stars)
Customer Service:
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Still trying to get rental

(1.0 out of 5 stars)
by Viktor Jul 02, 2019
...I Have a 2019 Lexus Nx300 f2 sport which was smoking in the garage for about 5 hours when my garage caught on fire... Ontario province... They didn't give me the rental same day, it was on 22nd of June, and on Monday when I reached their office because they were closed on weekends, the adjuster answer kinda surprised me when I said that I need a rental, she told me that I have 2 cars... Unprofessional at all... I pay insurance for both... After they ended up giving me rental on Monday when I called after hours and I returned it on Wednesday because we were going on vacation... Now I am trying to get a rental from 10 am and my adjuster seems to be ignoring me... Wish I can put - 100stars... Will switch my cars insurance after solving claim for sure... Been calling about 20 different numbers. Don't know what to do. My time worth more... Good thing my wife is a lawyer... Recording every call now...
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The worst insurance company

(1.0 out of 5 stars)
by The worst company Sep 30, 2017
...About a year ago someone that was insured by SGI hit my brand new car! It was approx $6800 damage, my insurance company paid for the repairs and also paid for my rental for 8 weeks. My rental was up and that’s when my rental company contacted SGI to see if they would pay for a 7-day rental for me, not a problem they sent all the paperwork approving that they were going to pay it! The company still has not paid for it, now the rental company is coming after me to pay for it! This happens to be the worst insurance company to deal with! When you send paperwork approving to pay for something do it! This is not fair to me or my credit now because I can’t afford to pay their insurance claims...
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Hit a Deer

(5.0 out of 5 stars)
by Hi Deer Jul 18, 2017
...I have nothing than good things to say about SGI, right after we hit a deer I immediately called and they were very helpful getting me a rental car as fast as they could since I was a long way from home. I had to go see a chiropractic for some minor injuries - so helpful with the steps I needed to take. It took a total of 2 weeks to find out and sign all the paper work needed to get the insurance $ for my car. I am now on the hunt for a new car. Thanks SGI for such great service...
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SGI Auto Insurance
52 reviews
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