Independent Auto Insurance Reviews

State Farm Auto Insurance Reviews

(12 reviews)
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Category: Call Center
(2.0 out of 5 stars)
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State Farm Beware

(1.0 out of 5 stars)
by Nandita B May 15, 2018
...Really disappointed with State Farm Canada and its unprofessionalism. I registered a claim last Monday and was promised action within 2 days. It's been 7 days now and nothing. All they have to do is to have an appraiser go to my dealership and provide an estimate, and that takes 7 days!!! They don't answer phone calls...really bad customer rep. I have always had great interaction with State Farm US and really disappointed with the level of service...
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This company is disgusting

(1.0 out of 5 stars)
by soprano Aug 22, 2017
...Poorest customer service. They just need your money. They will lie, lure you into the policy and once you are in, they do not care about you. No 1 ranking for an unethical company. Do not provide pre-authorization to your account. They take your money without your notice even after you complain and try to cancel their insurance. Customer complaint center has no authority over anything. The only thing you get out of this insurance company is, mental agony and, if you have an issue, both agents and customer care will listen to you, talk and do nothing about it...
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