Independent Auto Insurance Reviews

State Farm Auto Insurance Reviews

(26 reviews)
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Category: Coverage, Conditions
(2.0 out of 5 stars)
Customer Service:
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Claim Experience:

Buyer Be Aware

(1.0 out of 5 stars)
by 2/3s of Car Mar 19, 2018
...Agents are great and pleasant but that is to lure you in. A person who has only been in Canada for 2 months with a very large Dodge Ram 1500 ran a red light at 60kms, hit my 2009 Escape and my vehicle was deemed a total loss. Since I had the new vehicle, I maintained it the highest level to last me till at least 2020 and have put fair amount of money in doing so. Desjardins General Insurance Group took my monthly premiums, Desjardins General Insurance Group are offering 2/3s of what it will take to get approximately the same vehicle and Desjardins General Insurance Group gets to keep my vehicle with all the upkeep I put into it before the accident so they can sell it in the auction and get more money. Nothing more than corporate greed. I have been with State Farm for 34 years. Desjardins General Insurance Group Auto Claims Advisors appear to be a bunch of androids reading from cue cards. Since Desjardins General Insurance Group took over State Farm Canada, it is nothing more than a get Rich Quick Scheme. Should have the option to rate of a negative star...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

First Claim Expierience

(5.0 out of 5 stars)
by Danielle Feb 21, 2018
...Recently, I was hit in my driveway by a vehicle coming down the road. I placed a claim as soon as I could and have received constant updates and support throughout the whole ordeal. It’s been a really good experience and as a new driver I appreciate the support I have been shown. 5/5...
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Would not recommend

(1.0 out of 5 stars)
by Pmb Oct 20, 2017
...No communication, renewal dates consistently change with notice. Rates are higher then most companies. Went to cancel and magically my dates had changed, even though I never moved or changed my policy...
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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Terrible claim handeling

(1.5 out of 5 stars)
by Daina Oct 13, 2017
...I have very bad experience having claim with State Farm. They didn't pay the claim even I had the video of the accident and suggested me to go to the Court...
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This company is disgusting

(1.0 out of 5 stars)
by soprano Aug 22, 2017
...Poorest customer service. They just need your money. They will lie, lure you into the policy and once you are in, they do not care about you. No 1 ranking for unethical company. Do not provide pre-authorization to your account. They take your money without your notice even after you complain and try to cancel their insurance. Customer complaint center has no authority over anything. Only thing you get out of this insurance company is, mental agony and, if you have an issue, both agents and customer care will listen to you, talk and do nothing about it...
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the worst insurance company

(1.0 out of 5 stars)
by mad as hell Aug 01, 2017
...Never again will I go with them never again mark my words I filed a claim after my car got hit they paid for some of the damages and failed to pay for the rest, I have communicated with them a lot of time for now they claimed the 1 year act crap, must be nice to steal money from the ppl and when its time to pay you dont you let the time expired. Never again will I go for you guys. tks ...
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Certas not like State Farm

(1.0 out of 5 stars)
by Benny Jul 22, 2017
...What a disaster. I bought a third vehicle and had my daughter added as a primary driver. During the discussion, the agent also noticed some savings so made some other changes. Since then the policy went up several thousand, they took different amounts from mine and my husband's accounts and could not explain why. When I left and went to Economical Insurance at half the cost Certas said we owed money but could not explain why. Now it is at a collection agency. Had State Farm for 25 years. Economical Insurance has excellent customer service so far...
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