Independent Auto Insurance Reviews

State Farm Auto Insurance Reviews

(39 reviews)
This page has been viewed by:
2,211
consumers
Category: Insurance Rates, Prices
(2.0 out of 5 stars)
Customer Service:
Value for Money:
Claim Experience:
 

Stay away from state farm

 
(1.0 out of 5 stars)
by Rebecca Mar 01, 2019
...You need to call million times in order to cancel the insurance, plus the rate is pretty high, customer service is so bad, I will tell everyone I know to stay away from this insurance company...
0 of 0 people found this review helpful. Did you?
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
 

Incompetent brokers

 
(1.0 out of 5 stars)
by Ripped off Jun 28, 2018
...Was given a secure price for auto insurance. I cancelled my current insurance in order to accept State Farm but once I submitted the required documentation to them they doubled the price! So unprofessional!!!...
0 of 0 people found this review helpful. Did you?
 

State Farm Client for 40 years

 
(1.0 out of 5 stars)
by d young Apr 11, 2018
...Over the past few years, as they have transitioned to Desjardin, State Farm has become the absolute worst provider of insurance. I have never had a claim, both auto and home insurance - does not matter to them, they just want your premium and will not answer a question. I dread if I should ever have to make a claim. Stay away from State Farm...
0 of 0 people found this review helpful. Did you?
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
 

Horrible State Farm

 
(1.5 out of 5 stars)
by Mtmurcia Mar 18, 2018
...State Farm is known for their outrageously high rates for auto insurance. I have also had multiple issues with them trying to cancel my policy and dealing with their employees. They really need to work on customer service experiences and adjust prices. I do not recommend ANYONE to try State Farm. I cannot wait for automated cars to take over these streets and State Farm goes under...
0 of 0 people found this review helpful. Did you?
 

SF actually charge you more

 
(1.0 out of 5 stars)
by TorontoAutoInsuranceForAged25 Feb 20, 2018
...SF actually charge you more for same auto insurance than its counterparts. When I found a cheaper alternative, SF agent told me that my cancellation charges would be around $250 (which I said okay). But when I actually called to cancel it, they told me it’s gonna be $350. They increase the cancellation fee when you do it. Otherwise they just try to keep you in their loop till you actually cancel it, then they squeeze as much cancellation fee from you as they can. Pretty bad experience with StateFarm (they are the bullies of auto insurance industry in Ontario). Stop taking policy from StateFarm, make them run out of business and that’s what I will do and make my friends and family do as well...
0 of 0 people found this review helpful. Did you?
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
 

Bad Custoner Service

 
(1.5 out of 5 stars)
by George S Jan 04, 2018
...This review is based on my experience dealing with this State Farm agency for my home and auto insurance. The people working for this agency are nice but they have no clue about customer service. They quoted me one price for both my home and auto insurance and when it was time to sign, both prices went up by about 10% from what I was originally quoted. They were slow to get back to me. They are not knowledgeable of their own system. I was told by an agent that my home insurance was stopped (even though I had just renewed it) and later she told me that it was not true and that she was looking at the wrong info! I had such a bad experience buying an auto and home insurance that I am now worried what would happen if I have a claim. I will try to cancel my policies with this company if I can...
0 of 0 people found this review helpful. Did you?
 

Great till you need em

 
(2.5 out of 5 stars)
by Vandalized&donated Dec 14, 2017
...Low monthly payments, very manageable, they're accommodating with your billing cycle - all of that part is great. But as soon as you have a problem or file a claim or something else happens to your car, when you call State Farm and let them know, guarantee your monthly payment will shoot WAY up and they may or may not help you with repairs...
0 of 0 people found this review helpful. Did you?
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.
 

Good Neighbour Gone Bad

 
(1.0 out of 5 stars)
by Nov 29, 2017
...I have been a customer for 20 years, everyone in my family had insurance through them, and for many years, they were solid and worth a bit higher rates for good service and no hassle claims. Not anymore, they are not State Farm, they just use that name with nothing to go behind it. My payments have changed slightly out of the blue a few times through the year, but this month I had to pay $100 more for my monthly insurance bill!! I called and I am told I should have been given a statement showing me the changes. Not so~! As a single mother, I am very careful to make my budget and it is down to the penny paycheque to paycheque but I pay my bills and live as I can with what I earn. Now I have no money for Christmas!!! I need proper notice of increases, an explanation to justify the increase and affordable coverage that is consistent in cost. There is NO justification for the increase of $1200 a year!!! *- home/auto/life -broker contacted, they have lost a good customer and someone who once called them a friend and neighbour...
0 of 0 people found this review helpful. Did you?
 

Would not recommend

 
(1.0 out of 5 stars)
by Pmb Oct 20, 2017
...No communication, renewal dates consistently change with notice. Rates are higher then most companies. Went to cancel and magically my dates had changed, even though I never moved or changed my policy...
0 of 0 people found this review helpful. Did you?
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
 

Tina and Jessica

 
(4.2 out of 5 stars)
by Kenji1991 Sep 01, 2017
...Very great customer service and good for first time drivers. I would recommend for anyone willing to get first time insurance...
0 of 0 people found this review helpful. Did you?