Independent Auto Insurance Reviews

Belairdirect Auto Insurance Reviews

(30 reviews)
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Category: Accident-free Driving
(1.9 out of 5 stars)
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More money

(1.0 out of 5 stars)
by Jay Nov 13, 2019
...Been with Belairdirect for over 7 years and they want a cancellation fee. Every year my insurance goes up. Never down. I have never been in an accident. I am a professional driver with a Dz license but they don’t even consider that. They should lower the insurance for the people who actually know how to drive and don’t get tickets or claims. I will never use this company again and I will be telling everyone I know not to use this company...
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Took my money twice

(1.0 out of 5 stars)
by Mtngal23 Sep 17, 2019
...First time in 2018 the girl who charged my premium called and said she never authorized the charge so Belair reversed the money to her without contacting me even though they have the audio recording of her authorizing it they reversed my money to her and my yearly rate. So I repaid my yearly rate and then the following year I went monthly as I knew I would be leaving them. Now at the end of my term, I gave notice and they still pulled out the new higher amount and I have waited over 2 weeks now for my money to be given back to me. No one from the privacy department will own up to what they did stating they would refund anyone calling saying they want the money back even if that party was paid leaving the one like me to chase people in court for the money they took from me. If I could give them a zero star I would. I have never had a late payment and no claims ever with the 8 years or more with them. Beware...
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Renewal Scam

(1.0 out of 5 stars)
by bs021 Aug 09, 2019
...Switched initially because of cheaper rates. Was a customer for 5 years. Initially paid around 175/month was going lower to 160/month until this year 2019 they bumped it to a nice 220/month! Why are loyal customers who have had 0 claims, tickets and accidents, treated in this way? I wrote them an email asking them why I am punished and that I will be looking for a new provider if there is no explanation. All I got back was an auto-reply stating my renewal policy will be cancelled on my renewal date. This shows you the disregard they take to customers. No explanation, no trying to win you back, no matching better rates. This business is a scam...
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I feel robbed!

(1.0 out of 5 stars)
by Siguimars Jul 03, 2019
...Last year I decided to try out Belairdirect as the quote seemed reasonable at the time. I had absolutely no claims throughout the year, not even a ticket. When I called, they even praised my driving record. However, I just received my renewal documents and my car insurance went up 37%! My home insurance went up another 20%! Feeling robbed right now and quite honestly surprised this is allowed by law. Needless to say, I will not be renewing with them... I would give them - 0 stars if I could...
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