Independent Auto Insurance Reviews

Belairdirect Auto Insurance Reviews

(17 reviews)
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Category: Bundle
(1.9 out of 5 stars)
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not as advertised

(1.0 out of 5 stars)
by marko p. Oct 05, 2019
...I went online to get a quote, the price seemed good, so I called the next evening to finalize, was shocked to find my quote had changed by over 800.00 dollars! Asked representative why the difference in 24 hours, he replied that the price that I had from their web site included a discount if I bundled my house insurance with them. I explained to the representative that I did not ask for home insurance as I already have a good rate, and they should honour their quote, I asked the representative that I want to talk to his supervisor, he replied that there is no supervisor, but they have a customer experience team. I said: let me talk to them. You can't they will call you! Well, a week has gone by and no call or email. Very unprofessional and disappointed in the way this matter was handled...
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