Independent Auto Insurance Reviews

Belairdirect Auto Insurance Reviews

(16 reviews)
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Category: Bundle
(1.9 out of 5 stars)
Customer Service:
Value for Money:
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not as advertised

(1.0 out of 5 stars)
by marko p. Oct 05, 2019
...I went online to get a quote, the price seemed good, so I called the next evening to finalize, was shocked to find my quote had changed by over 800.00 dollars! Asked representative why the difference in 24 hours, he replied that the price that I had from their web site included a discount if I bundled my house insurance with them. I explained to the representative that I did not ask for home insurance as I already have a good rate, and they should honour their quote, I asked the representative that I want to talk to his supervisor, he replied that there is no supervisor, but they have a customer experience team. I said: let me talk to them. You can't they will call you! Well, a week has gone by and no call or email. Very unprofessional and disappointed in the way this matter was handled...
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(1.0 out of 5 stars)
by Nora Jul 30, 2019
...I had a car and home insurance with Belairdirect, customer service was awful and no respect for the client. When you talk to them and ask for a discount, they answer that they aren't a grocery store. They increase insurance without any reason. Please don't go for them...
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I feel robbed!

(1.0 out of 5 stars)
by Siguimars Jul 03, 2019
...Last year I decided to try out Belairdirect as the quote seemed reasonable at the time. I had absolutely no claims throughout the year, not even a ticket. When I called, they even praised my driving record. However, I just received my renewal documents and my car insurance went up 37%! My home insurance went up another 20%! Feeling robbed right now and quite honestly surprised this is allowed by law. Needless to say, I will not be renewing with them... I would give them - 0 stars if I could...
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