Independent Auto Insurance Reviews

Belairdirect Auto Insurance Reviews

(16 reviews)
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Category: Discounts, Deals
(1.9 out of 5 stars)
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Automerit feels like scam.

 
(1.0 out of 5 stars)
by Sad-customer Jun 09, 2019
...Had a tough experience in getting automerit to work. Was told that it'll reduce the premium down the line, but since I couldn't get it to work, they increased previously agreed premium from $375 to $407 without any notification and when contacting customer care, I was told that some discount was taken off since I didn't use the app. Feeling cheated and helpless. Waiting to change the provider once this expires. - Poor customer service experience - Email never gets responded - Took weeks of calling customer care to get the automerit section to appear on the app. - Once it did, the app doesn't record trips properly even after turning off battery optimization (Android) and drains battery drastically. - Overall, disappointing experience to me...
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