Independent Auto Insurance Reviews

Cooperators Auto Insurance Reviews

(2 reviews)
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(1.9 out of 5 stars)
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Don't waste your time or money

 
(1.0 out of 5 stars)
by Molly8483 Oct 26, 2018
...I was a customer of Co-Operators for 5+ years for auto, and 2+ years for home insurance. Each year, my insurance rates would increase (quite substantially) even though I was a claims-free driver/homeowner. When I finally decided to cancel my insurance policies, they shut down my online account immediately - even though I had 30+ days left on my policy that I was STILL paying for - which made it a huge hassle to obtain my policy info to send along to my new insurance agency. Don't waste your time or money. They don't care about their customers at all...
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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
 

negative 5 star rating

 
(1.0 out of 5 stars)
by kremmer Apr 02, 2018
...I had both home and auto, but sold my home and asked for a rebate along with some general questions in regards to my premium. They advised me that I was due about $24.00, but sent me a cheque for $8.77 while I was waiting for a return call from a supervisor (advocate). My initial call was Feb. 13/18 - no return call. 2nd call Feb 16/18 - no return call. 3rd call Feb 23/18 - after begging for 20 minutes, the CSR had an advocate call me. This is the 3rd time that I initiated a call to the Cooperators. April 2nd/18 - I receive their "Final Position" letter where they "sincerely apologize that they could not meet my service expectations" - Apparently, my expectation to actually receive a return call from them was way over their ability in selling a service. I would think twice before you choose them for your insurance as they have definitely lowered the bar on customer service in this industry...
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Cooperators Auto Insurance
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