Independent Auto Insurance Reviews

Desjardins Insurance Auto Insurance Reviews

(24 reviews)
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Category: Call Center
(1.5 out of 5 stars)
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Avoid Desjardin

(1.0 out of 5 stars)
by DD Apr 09, 2020
...Following an accident Desjardin Insurance refused to have the vehicle checked for hidden mechanical damages, clearly stating in the email 'we usually don't do it'. They only agreed to an alignment, which was NOT done as per vehicle specification. The car did not behave on the road the way it was supposed to. When I brought up the issue with Complaint Liaison Officer, after 6 months of phone calls and emails that were never replied to, I was flat said I should have asked to have the vehicle checked after the accident. Which I did. The Complaint Liaison Officer answer was - 'well, I would have not changed anything anyway'. What a joke!...
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2 hours call waiting

(1.0 out of 5 stars)
by BR Apr 01, 2020
...They have the worst service in the world. They are not picking calls ... put on hold and forget...
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Bad Company

(1.0 out of 5 stars)
by Mike N Oct 16, 2019
...Don't touch them. 1. They lie. 2. They increase your rate every year. 3. Leaving isn't easy. They'll jack you once before you go. 4. Calling the head office 2 hours+ wait time. 5. These bad companies should go under...
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