Independent Auto Insurance Reviews

Desjardins Insurance Auto Insurance Reviews

(20 reviews)
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Category: Complaints
(1.5 out of 5 stars)
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Avoid Desjardin

(1.0 out of 5 stars)
by DD Apr 09, 2020
...Following an accident Desjardin Insurance refused to have the vehicle checked for hidden mechanical damages, clearly stating in the email 'we usually don't do it'. They only agreed to an alignment, which was NOT done as per vehicle specification. The car did not behave on the road the way it was supposed to. When I brought up the issue with Complaint Liaison Officer, after 6 months of phone calls and emails that were never replied to, I was flat said I should have asked to have the vehicle checked after the accident. Which I did. The Complaint Liaison Officer answer was - 'well, I would have not changed anything anyway'. What a joke!...
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