Independent Auto Insurance Reviews

Desjardins Insurance Auto Insurance Reviews

(31 reviews)
This page has been viewed by:
Category: Insurance Rates, Prices
(1.4 out of 5 stars)
Customer Service:
Value for Money:
Claim Experience:

Increase in premium

(1.0 out of 5 stars)
by Nathalie Jul 10, 2019
...I have been with Desjardins for over 10 years, and my rates have been dropping steadily when keeping the same car. However, this year when my insurance was up for renewal, my rate went up by a whole 34% for the year. I contacted customer service, and they did not know what to tell me other than the area where I live rating was the cause. I have had zero claims or tickets, but yet they increased my premium by such a large amount instead of dropping! I have now cancelled all my policies from this greedy company...
0 of 0 people found this review helpful. Did you?
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.


(1.0 out of 5 stars)
by John May 25, 2019
...Gave them all my information on my driving record and got a premium. Two weeks later my premium goes up to $60 a month because they have apparently found new information that they weren’t aware of. Don’t get insurance from these scum bags...
0 of 0 people found this review helpful. Did you?

Safety and 65% increase!

(1.0 out of 5 stars)
by Raja J Apr 09, 2019
...My insurance was cancelled while I was travelling. I received no email or text of this happening. I only found out after coming home and reading my mail. Had I not seen my mail prior to driving I could have hit someone or killed someone with no insurance! When I tried to reinstate my insurance they raised it 65%! They don't care they are putting public safety at risk or see any validity that they are part of the problem by not updating their system...
0 of 0 people found this review helpful. Did you?
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Buyers beware

(1.0 out of 5 stars)
by ally Apr 02, 2019
...Desjardins Insurance, in general, is horrible. I cannot wait to get away from them. You get what you pay for cheap rates for uneducated, horrible, lazy service. I do not recommend Desjardins insurance to anyone. They just want your money, they don’t even bother to help although they make it seem like it and help with minor things. I have even spoken to people who’ve had their insurance and has gone up yearly for no reason, amongst other issues I’ve heard from others. Please do your research before picking an insurance company. If you’re getting great service and help, it’s worth that little extra money because it’s gonna save you in the long run...
0 of 0 people found this review helpful. Did you?

Insurance keeps going up.

(1.5 out of 5 stars)
by Unsatisfied Mar 18, 2019
...I've never had a claim or ticket. Been a customer for 5 years. My insurance goes up every year. I am switching to another company in May...
0 of 0 people found this review helpful. Did you?
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

Insurance premium increase

(2.0 out of 5 stars)
by Steve Feb 13, 2019
...They unbelievably contacted me to justify their increases. Below are their communications and my response: The statistics tell the story. There are several factors that impact the premiums Canadian drivers pay today. Here are some facts and stats to help you better understand: Distracted driving has become a widespread problem across Canada; there’s more distraction on the roads than ever. Distracted driving is one of the leading causes of fatal collisions Canada-wide and is responsible for a greater percentage of road fatalities than impaired driving. Drivers who text while driving are 23 times more likely to be involved in a car accident or near-crash situation. While vehicles are technologically more advanced and do a great job of keeping Canadians safe, their high tech components are also more expensive to repair, which contributes to increased claims costs. A simple fender bender now costs thousands of dollars to fix, which was not the case before. 4 tips to help keep your premium down. Even if you have little control over the stats and facts stated above, there are ways to be proactive! Take a look at the tips below to help lower your auto insurance premium. Stay claims and conviction-free. To this day, being a careful and focused driver remains the best way to avoid an accident. Not only can distracted driving compromise your safety and other people’s, but you could also end up getting a ticket or getting into an accident, which both impact auto insurance premiums. Insure all your vehicles with us. The math is simple: the more vehicles you insure with your insurer, the more you save. Reduce coverage on older vehicles. If you own an older car that’s not worth repairing, consider removing the Collision and Comprehensive coverages. Consider a usage-based driving program. Sign up for a usage-based driving program. You could receive an additional discount on your premium for having good driving habits. Get informed! ------------------------------------------------------------------------------------------------------------------------------------ This email is insulting. I don’t have time to rant on about the Ontario insurance industry, which is known for collusion and corruption, but here are some key points to consider before sending messages like this to your clients. 1) Neither my wife nor I are distracted drivers, so why are our premiums increasing for a second consecutive year? Make the offenders pay more. 2) We don’t drive expensive to repair vehicles. Increase premiums for the wealthy who drive expensive cars. 3) We are claims and conviction free, yet we continue to be penalized financially. 4) Why is our home insurance also increasing significantly for the second year consecutively? 4) For what it is worth, I registered a complaint with the Insurance Ombudsman. I certainly hope Desjardins improves their client-retention marketing and communication strategies. We’ll be shopping around for our renewal unless Desjardin significantly improves their offering...
0 of 0 people found this review helpful. Did you?


(1.0 out of 5 stars)
by CharlesJJ Dec 21, 2018
...This insurance company now posing as “State Farm” is malicious and god awful. Stay away as far as possible. I had a horrible advisor for claims, who has a short temper and a criminal record; still working for Desjardins. He took over two months to look at my vehicle and I was left without a car for 8 months. He threatened to not pay and cover for ANYTHING (rental, parking, car) due to the fact that I was catching him in his lies and insurance antics. All until I spoke with his manager and stated that I was going to sue them. They will try to exclude things in accidents to save themselves every penny possible. THEY WILL PLAY DUMB AND MAKE THINGS CONFUSING. NEVER TAKE THE FIRST OFFER. Be persistent if you care about your vehicle. Make them pay for everything. Include things that weren’t even a part of the accident to make them pay. They deserve it. I’ve been paying insurance for 10 years and on my first accident they can barely cough up $3000. They ended up paying $36,000 in repair parts + rental car fees + workshop parking + labour because they were too stubborn to believe that my car (a 2016 AUDI A8) was a write-off; initially OFFERING ME A $3000 ESTIMATE. This insurance company DOES NOT follow the forgiveness accident policy that State Farm adopts; and if you are with State Farm, YOUR INSURANCE WILL INCREASE DRAMATICALLY. EVEN IF THE ACCIDENTS WERE NOT YOUR FAULT! STAY AWAY...
0 of 0 people found this review helpful. Did you?
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.