Capital One Gold MASTERCARD with a 14.9% Interest Rate Consumer Reviews

What started as a confirmation of a purchase (wonderful for security) turned into a 15-day long marathon of phone calls hoping for someone with a clue to confirm whether airline tickets were actually paid for. Every time I phoned, I got a different answer. In the end, after the card was cancelled without my knowledge, it was easier to just close the account rather than be on hold one more minute waiting for a supervisor. And you can't escalate a complaint unless you jump through all the hoops first. Pack a lunch if you decide to phone for help.

All I wanted to do is activate my new card. Should be easy especially when I have the activation code. No problem at all. I was SO wrong. The customer service hung up on me when I complained that you guys pass my call around 5 times and I still do not know if my card is activated. This is the worst experience. I am going to cancel my new card tomorrow. I don't save enough at Costco to put up with this kind of service. Life is too short for that nonsense.