MBNA Rewards World Elite MASTERCARD Consumer Reviews
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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The World Elite Card - STAY AWAY!!! HIGH FEE AND SUB-OPTIMAL BENEFITS. Only a credit card company I have ever experienced this with where an annual fee is non-negotiable. The $120 annual fee appeared on my card, I called and said we want to cancel and they said, "sorry, it is non-negotiable, we cannot do anything about it". This is only a few weeks after I saw it on the bill! Note there are other cards out there with much better insurance benefits and cash rewards with NO fee. DO NOT USE MBNA. Very bad experience and they have lowered their rewards quite significantly. They will very likely do it again. Definitely not worth the $120 annual fee.
The worst customer service I have received over the phone. My credit company switched to MBNA so now that’s my credit card company I guess. I just called their customer service line to ask about an issue my credit card was giving me after they have replaced it again and again, and the representative sounded so angry and had an attitude with me. I would definitely look into other credit card companies and will be switching right away as I don’t want to deal with rude people when I’m the one giving this company business. I don’t recommend MBNA at all.