Credit Card Reviews

BMO World Elite MasterCard Consumer Reviews

This page has been viewed by: Please wait... consumers
(50 reviews)
BMO World Elite MasterCard
1.8 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:
Share your own experience
Write a review

Looking for the best Credit Card?

Scotia Momentum VISA Infinite card

Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.

Get this credit card

 

Filter

Most helpfull reviews
Review author
Clear all

Worst Call Center Wait Times

by Sandy on Sep 3, 2019
2 out of 5 stars

Be prepared to be on hold a minimum of 20-40 minutes. I have called numerous times over the past 2 years generally because I am locked out of my account online and need resets. I have never gotten through without a minimum of 20 minutes hold. Of course, when I first signed up for the card and experienced this I spoke with a manager who said: "We are aware of the issue and are working on getting it resolved". Here we are 2 years later the same problem. In the past, we always used CIBC visas and never did we have any wait times like this...We only switched because Aeroplan points were harder to come by and the program was making changes. After using my points on BMO world elite we will be moving on as my time is more valuable than the service BMO offers.

0 of 0 people found this review helpful. Did you?

YesNo

No respect

by No respect on Sep 8, 2018
2 out of 5 stars

When I needed to contact them after going through all the motions of numbers etc. I was told there would be a 40-60 minute wait. Hung up and called again several hours later and this time 30-60 minutes wait. So I decided to cut up my card. Elite you say. Gone I say. If they really wanted to give service, they could easily have a callback system.

0 of 0 people found this review helpful. Did you?

YesNo