Credit Card Reviews

Walmart MASTERCARD Consumer Reviews

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(252 reviews)
Walmart MASTERCARD
1.3 out of 5 stars:
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I would not recommend Walmart MasterCard to a friend or family member. OR ANYONE!

by Caitlyn on Dec 12, 2023
1 out of 5 stars

I have been put through hell and back with the security team over the last few months. It took everything out of me to deal with a fraud charge of $500 dollars. (Charge From the USA, and I live in Canada). Originally they removed the charge and said they will investigate it. 2 months later they called me back saying they regret to inform me that I am responsible for paying the charge. Anyone I tell this story to says how fishy it is and that it’s not right. I don’t appreciate how the security dealt with it. She was not helpful at all. I spoke with the supervisor who was actually really nice but I’m still upset about the whole situation. Their investigation sounds completely made up and I do not trust them at all. I paid the remaining balance on my credit card and cancelled my account with them. They didn’t fight for me to stay or anything. I’ve been with them for a few years and have an incredible credit score. It’s so sad how they treat their loyal customers. I have so much to say. But please do not go with this company. I was able to get a new credit card with a popular company and I feel safe about it. When I checked the reviews for Walmart MasterCard I noticed people have had a similar experience so I realize this is an ongoing issue. I wish I checked the reviews before I even applied for this card. Thanks for reading my review and I hope it can help someone.

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Customer care

by AJITH HIRIMUTHUGODA on Sep 17, 2022
1 out of 5 stars

I got the Walmart master card recently and had no problem for several months, but today my card was declined at a Mississauga Walmart outlet. My payments were up to date. The customer care people at the location were not able to help me so I called the number 1883316133 several times and contacted a gentleman who was very rude and incomprehensive. After some stupid questions, he was suggesting ultimately closing my account and hung up this incident happened around 5.00 pm on 17 September. Around 6.00 pm another girl called me and she was asking for my driver's license number to unblock my card which is ridiculous!
They were interrogating me as a common criminal! The worst ever experience in my life with a credit card.

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Bad Customer service

by Hewa barzani on Jul 4, 2022
1 out of 5 stars

I’ve been lied to for the past three weeks by customer service agents in Walmart Mastercard. My account has been locked for a while and all I have been trying to do is unlock it. The agents pick up and tell me that they’ll give me a call later after they identify the issue but they never end up calling me. So dissatisfied and I wish I didn’t sign up for this.

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Scotia Momentum VISA Infinite Card

Scotia Momentum VISA Infinite Card

Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350. What else will you get:

 

  • 4% on eligible recurring bill payments and grocery store purchases
  • 2% on eligible gas station and daily transit purchases
  • 1% cash back on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7 Visa Infinite Dining Series Visa Infinite Music Series Wine Country Wonders Luxury Hotel Privileges
  • Comprehensive Travel Insurance & New Mobile Device Insurance coverage

Get this card / Apply online

Terrible service

by Dugay on Apr 6, 2022
1 out of 5 stars

Worst experience with a credit card company. On hold for over 3 hours and hung up on 7 times. That was just today's battle. I've been trying to resolve an issue for 2 1/2 weeks now and still no luck. I can honestly say once I get through I will NOT be keeping this account anymore... do NOT recommend it as the customer service is terrible and they don't acknowledge when they make a mistake... Do your homework beforehand

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Worst customer service

by Ben on Dec 2, 2021
1 out of 5 stars

Worst customer service I have ever seen. Customer service staff always seems like lost, confused never know the solution, sometimes they just put you on hold and then hang up. Shame on Walmart.

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