Independent Home Insurance Reviews

Intact Insurance Home Insurance Reviews

(2 reviews)
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Category: Roof
(2.1 out of 5 stars)
Customer Service:
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Claim Experience:

Claim Experience

(1.0 out of 5 stars)
by Hashik K. Sep 06, 2017
...I had my home insurance with Intact for number of years. Premium was reasonable and didn't have a claim until April 2017. We had a minor leak from the roof following the wind storm and I lodged a claim for the first time. The so called Claim Adjuster who was assigned to us was just terrible and after months of processing the claim, we received a notification that our claim was not covered and hence eligible. Our roof was about 7 years old, made of fiberglass shingles and in good shape. We were told by the one who repaired that it was the wind storm that caused leak through the vent. We are okay with the reason our claim was denied but we were disappointed by the unprofessional manner our claim was handled by Intact. Our policy was due for renewal in August 2017 and we did not accept the renewal offer from Intact although their offer was less than the one we accepted. You cannot do business with a company you don't trust...
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