Independent Home Insurance Reviews

TD Insurance Home Insurance Reviews

(26 reviews)
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Category: Insurance Rates, Prices
(1.6 out of 5 stars)
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Good price. Terrible Service

 
(1.0 out of 5 stars)
by Jeffy Aug 20, 2019
...Prices are amongst the best in the industry but the phone service is terrible, utterly terrible. I am on hold as I type this and have been waiting for 1 hour and 32 minutes. Who knows how much longer...
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Looong wait for service

 
(2.5 out of 5 stars)
by Mike Aug 14, 2019
...The overall price is reasonable if you can obtain a group rate. But the service is TERRIBLE. Wait times on their phone system is commonly an hour. TD Bank made 3.2 Billion dollars in profit during one quarter in 2019 and they cannot afford to hire more service personnel...
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Disappointed

 
(1.0 out of 5 stars)
by Disappointed for sure Aug 18, 2018
...I was feeling disappointed after being told that their loyalty discount disappears after 3 years (after the current year 12% rate increase). Claims-free for 40 years. However, after reading some of the horrible experiences from other customers, I am extremely thankful that I have never had to deal with them on a claim. Not sure if the telephone support people are insurance agents but seem to have limited insurance knowledge regarding what is covered in the policy...
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TD Insurancer

 
(1.0 out of 5 stars)
by TD Sucks Mar 28, 2018
...They are useless and deliver bad service. Constantly raising rates even between terms. Not happy at all...
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horrible stressful

 
(1.0 out of 5 stars)
by NovaScotia Feb 14, 2018
...We had a wind and water claim started. We had this open for about a month after calling in and took forever to get someone to come to our home.Adjuster was rude,unorganized never answered phone judged everything as though she was paying out of her own pocket, very cheap outfit! Dropped us at the end said if we didn't come up with money to pay for sheathing and to add over inflated price x2 the price the contractor wanted to put in they would not proceed. We are talking over 6,000 plus 1,000 deductible or pay us out so they could wipe their hands of any liability as they weren't paying .We didn't have that money in the budget and at first were told everything was covered. No we had to take the payout and they automatically deduct the 1,000 deductible and even though they have a quote are going through with a fine comb to trim costs. At the end the million dollar roofer who works for them is making a killing even tried to make private deals and get us to approve work just so he could move on. I offered to purchase the wood to afford the repairs and flat out no was the answer..If you are here looking at reviews take the money and find a small time carpenter or company if not in an emergency like us. What a disaster never again! Run stay far away from this outfit cheap rates but you will pay for it in the end...
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