Independent Life Insurance Reviews

RBC Insurance Life Insurance Reviews

(4 reviews)
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Category: Brokers, Agents
(1.6 out of 5 stars)
Customer Service:
Value for Money:

RBC disabilty insurance

(2.0 out of 5 stars)
by MadinAlberta Apr 12, 2017
...After spending weeks trying to purchase Disability insurance from the RBC broker, and checking and rechecking and being assured that the policy covers lost wages in case of partial disability or loss of work due to injury or illness, I, unfortunately, needed to file a claim three years after purchasing the policy. When filling out the paperwork, I again inquired about the fact that it covers loss of wages, and was again assured my policy does. So after completing the required paperwork, paying my Dr to complete the physician portion out $40! I get ahold of the adjudicator and low and behold I am told that because it is a WCB claim, and that I am still employed and able to perform modified duties, that they will not cover me! The adjuster was very sympathetic on the phone while explaining to me, that I had purchased the wrong type of insurance. and that yes the RBC does offer the type I had thought I had purchased, there is nothing he could do, as I do not meet the requirements of the policy I own. Well, this is the first and last time, I will be cancelling the policy asap, and moving all of my banking to a different bank. I have also lodged a complaint with them about the pushing and pressure sale technique used by the broker in the office, but suspect that this too will fall on deaf ears. DON'T BE FOOLED, the prices might look attractive, but the customer service is just lip service...
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Life insurance

(1.0 out of 5 stars)
by Amy Aug 05, 2016
...We are dealing with Calgary 8 Ave RBC life insurance office. Horrible experience. I called the office to change my credit card on file to find out that my adviser no longer (1.5yrs) works for RBC. And i have to wait for customer service to assign a new adviser for my file. It's been 3 weeks and i'm still waiting... And the big surprise is that we signed a family life insurance policy and i just found out that only my husband is insured. Wow...
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Advisors are too aggressive.

(2.0 out of 5 stars)
by Paul J. Dec 30, 2015
...The only reason why I purchased my policy from RBC is because the price was competitive. The advisor was too aggressive and had no professionalism . The over all experience was horrible...
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Worst Insurance Brokers ever

(1.0 out of 5 stars)
by Tickedoff Nov 29, 2014
...They take so long to book for your medical and then after you have to wait 4 weeks to even get an in touch text or phone call from them, I'm still waiting for the broker to call us back on the insurance paperwork to get finalize after getting a medical done 4 weeks ago...
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