Independent Life Insurance Reviews

RBC Insurance Life Insurance Reviews

(5 reviews)
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Category: Switching, Cancellation
(1.6 out of 5 stars)
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Worst customer service

 
(1.0 out of 5 stars)
by Felicia Apr 11, 2019
...Outside of the fact, that it takes months to ever hear back from your own case employee, it took 4 months to set up my life insurance and I am still waiting to actually receive anything in the mail to confirm my insurance is, actually, in place (other than the fact that they have started withdrawing funds for this). Healthy female, no children, in my 20s, never smoked, have never done any drugs, drink infrequently. Just blown away by their utter incompetence and horrifying communication skills every step of the way. This company is an absolute scam and I will happily recommend anyone to use any other company when it comes to your insurance needs. Sad to say, but thanks to this horrific encounter, I will likely pull all of my insurance - home, auto (3 vehicles), and life, along with all of our bank accounts and go somewhere else. RBC does not deserve your business and they need to get their act together. They work for us, not the other way around...
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Did you know that if you are a 30-year old male, a term life insurance policy for 20 years with coverage of $200,000 will cost you around $19/month? Getting your term life insurance quote today will allow you to benefit from a great rate.
 

shady business practices

 
(1.0 out of 5 stars)
by unimpressedwithRBC Jan 08, 2019
...RBC told me they would let me know when my policy would take effect so I could cancel an existing policy I already had... but they waited 24 days to have me sign it, but still charged me as of the date they had written the policy. I ended up paying two premiums for a month. Very sketchy and unimpressed. Choose someone else!...
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Stay away!!

 
(1.0 out of 5 stars)
by Run!! Sep 19, 2018
...After getting life insurance I decided I didn't want it at that time. I called the company the following day to be transferred to 3 different people all in which said they were going to email my original sales representative. This phone call took up at least an hour and a half of my day. In the next 4 days, I received the life insurance package which I have cancelled. I called back to wait another hour to talk to yet another person that was going to email my original sales associate. At that time I demanded to talk to someone who could cancel it immediately. They gave me an email that I had to send an "I want to cancel " verification letter too. A few days later I received another package and a phone call asking what I thought. Again it was still not cancelled. A different email was given. This company is terrible!!...
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RBC ACCIDENT INSURANCE

 
(1.0 out of 5 stars)
by Shane E Jan 04, 2018
...Canceled my account 3 times. They have taken payments out for 4 straight months in a row. Their certified agent Hisham told me that the person who called me when I ordered the accident insurance called me out and lied to me. I was promised I would receive a refund in 72 hours and they have now cancelled my insurance. The very next day $72.00 was taken out of my account and when I called I was told that they saw I had a refund coming in 10 days, not 72 hours as I was told. Another lie. Be really careful with these people. I am shocked that the Royal Bank would act in this very unscrupulous manner. Save yourself a lot of headaches and buy your insurance from a reputable company...
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Bad company

 
(1.0 out of 5 stars)
by jfjkdkh Apr 11, 2017
...Terrible services.I tried to cancel with them for 2 months received notification that the cancellation email was received and someone would get in touch with me.No one did, called again gave me the wrong cancellation email send it again with all the document and still waiting , i had to put a stop payment on my account.Never had an apology from a manager or anyone.When they call you and ask if your interested into life or health insurance just say no and hang up , waste of money and waste of time...
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