Life Insurance Reviews

RBC Insurance Life Insurance Reviews

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(22 reviews)
RBC Insurance
1.6 out of 5 stars:
Customer service:
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Stay away!!

by Run!! on Sep 19, 2018
1 out of 5 stars

After getting life insurance I decided I didn't want it at that time. I called the company the following day to be transferred to 3 different people all in which said they were going to email my original sales representative. This phone call took up at least an hour and a half of my day. In the next 4 days, I received the life insurance package which I have cancelled. I called back to wait another hour to talk to yet another person that was going to email my original sales associate. At that time I demanded to talk to someone who could cancel it immediately. They gave me an email that I had to send an "I want to cancel " verification letter too. A few days later I received another package and a phone call asking what I thought. Again it was still not cancelled. A different email was given. This company is terrible!!

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600 % premium Increase

by Victoria BC customer on Jun 23, 2015
1 out of 5 stars

Without notice RBC insurance withdrew 353.52 dollar from our RBC account from a normal 52.53 amount. RBC bank contacted them on our behalf and all the contact information were dead phone numbers.
Registered letter sent and still no response or reversal of the charge. Very poor customer service.

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