Independent Life Insurance Reviews

Cumis Insurance Life Insurance Reviews

(8 reviews)
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Category: Customer Service
(1.2 out of 5 stars)
Customer Service:
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Cumis is horrible

(1.0 out of 5 stars)
by Cumis lies Jul 24, 2019
...I’m a healthy 28-year-old girl who bought a house and started my own business. Two years after purchasing my house I experienced increased instability with my left knee. I had a CT scan that showed I had worn down my knee as a massage therapist. I needed immediate surgery bone and ligament reconstruction. Recovery for this was 3 months and then I suffered an infection. I was off for half a year and my doctor communicated with them saying there is no way I could have known I needed surgery. They kept stealing my money and expressed that I should have known about my knee. They are still taking money from me even after signing papers to leave CUMIS. Exhausting horrible experience...
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7 Months not admitting claim!

(1.0 out of 5 stars)
by Ken Apr 02, 2019
...They ask for the last 3 years records on you right down to the Chiropractor! Then, say they need to review it to find pages missing from faxes, so need to start all over again! What, you can't read cover letter and count? Till Months later!...
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Cumis mortgage disability

(1.0 out of 5 stars)
by Disgusted Nov 09, 2018
...This company will do whatever they can to not pay and cancel your mortgage insurance when you need it the most. They are disgraceful and have no integrity or honesty. Don't waste your money and purchase something that you will be able to rely on if you suddenly suffer an illness or injury so that you don't lose your home that you have worked all your life to buy. They will make up lies about you and destroy everything you worked so hard for. They are heartless and brutal. There is nothing fair about them or their processes. They are just after getting their own big bonus cheques for not paying anything out. Purchased the insurance thru Cambrian who now claim they know nothing about the insurance they are selling. What a scam...
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Greedy, unhelpful, corrupt

(1.0 out of 5 stars)
by insomnitarium May 05, 2018
...CUMIS insurance are very happy to take your money, as much of it as they can get their dirty little hands on. But good luck ever completing a claim. Their staff do not communicate, they will arbitrarily close your claim while stating that they "need more information" while no one is ever able to answer what additional information they need. I have attempted to complete a claim for 8 months now, still getting the runaround. These people more than happy to take your money. You'll never see a payout from them, they'll tie you up in red tape...
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(1.0 out of 5 stars)
by Darren V. Aug 09, 2017
...4 Months ago I faxed them, called them 3 times, (I called Cambrian and did what they said to do) and they still take $9.54 every month, they must be a cash strapped company! Don't buy CUMIS life ever!
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Don't bother with cumis

(1.0 out of 5 stars)
by My dad Mar 28, 2016
...My father fell very ill very quickly. Within days we were given the most awful news. Began the battle that we know will be lost. Helping him figure out how to afford to live during his battle. This insurance company has thus far been the worst to deal with. Do not purchase disability or life insurance with them. One of their claims officers had the nerve to even ask ... are u sure u didn't know you were ill. It seems suspicious u got insurance. But this tragedy is not happening to them, so what would they care. People buy insurance in case something terrible happens. And when it does, don't rely on these guys 'cuz their insensitivity is the last thing u want or need to hear...
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Don't waste your time or money

(1.0 out of 5 stars)
by Hanging by a thread! Nov 06, 2015
...We applied for our disability insurance and we have spent the past 5+ months waiting for a reply and have been denied. At $420/mth, they like to take your money, but not pay a claim. They have asked for almost our entire medical history. Ever hear of the privacy act? Do not use this company! They will find every excuse to Not pay out. What kind of insurance company is this? Thanks Steinbach Credit Union for supplying us with a useless insurance company. If this is the insurance company your bank/credit union offers you, find your own. They will never pay out. They will come up with every excuse. Let you go broke, and then the bank forecloses. Our loans officer even told us to find a different insurer. I do not give this company any rating at all, but you have to choose at least one star to submit this review...
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Worst Company Ever

(1.0 out of 5 stars)
by Amanda Jul 27, 2015
...The whole point of insurance is to protect yourself if something happens unexpectedly. This company did everything they could to avoid a payout on a family member. I am beyond disgusted at the steps they took through court. In the end, the consumer can't win because the legal fees could have been as much as the payout. I hate Cumis for causing so much stress and frustration. Do not trust anything this company has to say...
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