Independent Life Insurance Reviews

Great-West Life Life Insurance Reviews

(5 reviews)
This page has been viewed by:
Category: Brokers, Agents
(1.4 out of 5 stars)
Customer Service:
Value for Money:

Absolutely no compassion

(1.0 out of 5 stars)
by Mary May 27, 2019
...I've been off work for 5 months, my EI ran out in April, it is now the end of May. They told me complete lies about waiting for my employer to respond about my income to find out they didn't actually reach out until May 23rd. I've called a few times a week and they kept giving me the same excuse while talking down to me as if I'm bothering them to do their job. Now the person who handled my claim is away and will call me next week. I've been told next week for 4 weeks. This is completely unprofessional, you can't seem to get through to anyone in charge. I'm a single mother, having health issues, no other income. This is insurance I pay for and they treat me like I'm working for them. I have not been able to speak to one person who has been polite or understanding during this whole process. This is completely unprofessional...
0 of 0 people found this review helpful. Did you?
Did you know there is a 35% chance of developing a critical illness before you are 65 and 65%-70% chance before you turn 81? That means getting a critical illness insurance quote is no less important than getting life insurance. Your choice.