Independent Life Insurance Reviews

London Life Life Insurance Reviews

(9 reviews)
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Category: Brokers, Agents
(2.7 out of 5 stars)
Customer Service:
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AVOID this comp Read impt info

(1.0 out of 5 stars)
by Federal employee Sep 06, 2018
...This company is incredibly difficult to get information out of regarding your policy. You will play the phone pass game over and over, with no one claiming to be able to get the most BASIC information to you. They are not able to readily tell you the most basic information about your policy and will make you wait as long as 2 weeks before they can get basic info to you. E.g. "what is the overall total amount I have paid into this life insurance plan?" This company has purposely kept my elderly parents in the complete dark about their policy. We went to see an advisor (Freedom 55 representative) who also admitted he was completely without information from London Life as they refuse to pass information on and make very purposeful obstacles so that people don't see what a shaft they are getting from the company. It's a corporate marketing ploy. Elderly people just give up and won't fight it, or fight to remove the obstacles for information. The letterhead my parents have received for 25 years looks like it is typed on an old-school key typewriter, and there are no phone numbers or websites on the page. I can't believe it. AVOID AVOID...
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Did you know that mortgage insurance is the same as life insurance but more expensive and offers less protection? By cancelling it and getting life insurance , you would typically save around 30%-40% for the same coverage.

Took money after cancelled

(1.0 out of 5 stars)
by Upset and hungry Sep 15, 2014
...For London life to take $345 out of my account ( all I had for grocery money for the month ) on an account that was cancelled in August after jacking my monthly rate from $78 month to $345 , we told them we simply can't afford it. Cancel it imagine the shock to open banking this morning and see the payment once again taken out if our account. When it was cancelled last month!!!!! I have no idea how long it will take to get this money back from them, my bank has been notified to never let London life ever take money out again!! But now we have to find out how long we have to wait to get our money returned to us because if London life's mistake!!!!!!...
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Life Insurance and Investment

(4.0 out of 5 stars)
by Loyal Client Jun 04, 2014
...I have dealt with London Life for almost 40 years, from a claim on my late husband's disability insurance to his death benefit, and now my financial investment, I had no problem in customer services whatsoever. It is a very reputable company. I read some of the bad feedbacks from other people. It appears that the problems are with the individual London Life Representatives and not the company. It is very important to have a honest understanding working relationship with your representative. If you are not happy with him/her, call the head office and let them know. But as far as trusting the company, there are no concerns...
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Not sure if you can qualify for life insurance with existing health pre-conditions? Let us to help you with a no medical life insurance quote , meaning that you do not need to pass a medical exam to qualify for a life insurance policy.

Do not trust London Life

(1.0 out of 5 stars)
by Ihatelondonlife Feb 24, 2014
I just had a nightmare experience with London Life’s Participating Life Insurance. All they want is your money. The so called “Financial Adviser” has excellent cheating skills. He sold me the insurance with a premium that accounts for more than 1/3 of my salary, and told me the amount can be reduced next year. He hides the fact that reducing the premium “next year” leads to lossing about 1/3 of the premium I paid in the first year. Why he hides the information? Why he insists of reducing it in “next year”? It is because his commission for the first year is Huge, Huge. The commission would belong to him once the first year passed. What I loss would be what he earns, that is the key. I cancelled the policy and naïvely made complaint to London Life. DO NOT believe London Life’s Complaint Office. All it does is to protect their “Financial Adviser”, therefor not return my money. They turned me down by using two kinds of “proves”: First, “You signed the policy…” Yes, I signed the policy, but it is a result of cheating, which is what I am complaining for! If signing a policy can be used as reason of turning a customer down, are there any other complaint cases? I don’t know if the Complaint Office has no logical mind or just playing a game with me. Second, “a note from the “Financial Adviser” saying he explained everything to you...”. The fact is he did not write anything at the meeting with me. It can be made up any time after when there is a need. On the other hand, I provided a real Hand Writing note by the “Financial Adviser” to prove he was cheating me, guess what, London life complaint office just ignored it. It is such unfair! Do not deal with London Life!!!
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(5.0 out of 5 stars)
by demand Jun 18, 2012
...agent contacts 2-3 times a year,when i retired he was there to help with finances, he is now advising my wife on her company buy out..
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Did you know there is a 35% chance of developing a critical illness before you are 65 and 65%-70% chance before you turn 81? That means getting a critical illness insurance quote is no less important than getting life insurance. Your choice.


(1.0 out of 5 stars)
by Julian_J May 21, 2012
...I was defrauded by their agent. We settled, and I still have a policy with them but I would never use them again...
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(3.5 out of 5 stars)
by Hallie May 07, 2012
...I did convert one policy to another type several years ago and found the agent helpful...
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Planning to get life insurance to protect your family, including children? Make sure that you get enough coverage. According to studies, it takes about $250,000 in total to raise a child to the age of 18 (and that doesn’t include any post-secondary education costs).