Independent Life Insurance Reviews

London Life Life Insurance Reviews

(9 reviews)
This page has been viewed by:
2,034
consumers
Category: Brokers, Agents
(2.7 out of 5 stars)
Customer Service:
Value for Money:
 

AVOID this comp Read impt info

 
(1.0 out of 5 stars)
by Federal employee Sep 06, 2018
...This company is incredibly difficult to get information out of regarding your policy. You will play the phone pass game over and over, with no one claiming to be able to get the most BASIC information to you. They are not able to readily tell you the most basic information about your policy and will make you wait as long as 2 weeks before they can get basic info to you. E.g. "what is the overall total amount I have paid into this life insurance plan?" This company has purposely kept my elderly parents in the complete dark about their policy. We went to see an advisor (Freedom 55 representative) who also admitted he was completely without information from London Life as they refuse to pass information on and make very purposeful obstacles so that people don't see what a shaft they are getting from the company. It's a corporate marketing ploy. Elderly people just give up and won't fight it, or fight to remove the obstacles for information. The letterhead my parents have received for 25 years looks like it is typed on an old-school key typewriter, and there are no phone numbers or websites on the page. I can't believe it. AVOID AVOID...
0 of 0 people found this review helpful. Did you?
Did you know that if you are a 35-year old female, a term life insurance policy for 10 years with coverage of $500,000 will cost you around $15-$20/month? Getting your life insurance quote today will allow you to lock-in a great rate.
 

Took money after cancelled

 
(1.0 out of 5 stars)
by Upset and hungry Sep 15, 2014
...For London life to take $345 out of my account ( all I had for grocery money for the month ) on an account that was cancelled in August after jacking my monthly rate from $78 month to $345 , we told them we simply can't afford it. Cancel it imagine the shock to open banking this morning and see the payment once again taken out if our account. When it was cancelled last month!!!!! I have no idea how long it will take to get this money back from them, my bank has been notified to never let London life ever take money out again!! But now we have to find out how long we have to wait to get our money returned to us because if London life's mistake!!!!!!...
0 of 0 people found this review helpful. Did you?
 

Life Insurance and Investment

 
(4.0 out of 5 stars)
by Loyal Client Jun 04, 2014
...I have dealt with London Life for almost 40 years, from a claim on my late husband's disability insurance to his death benefit, and now my financial investment, I had no problem in customer services whatsoever. It is a very reputable company. I read some of the bad feedbacks from other people. It appears that the problems are with the individual London Life Representatives and not the company. It is very important to have a honest understanding working relationship with your representative. If you are not happy with him/her, call the head office and let them know. But as far as trusting the company, there are no concerns...
0 of 0 people found this review helpful. Did you?
Did you know that one in three Canadians, on average, will be disabled for more than three months before they turn 65? Get a disability insurance quote today to make sure your income is secure, even when you are temporary disabled.
 

Do not trust London Life

 
(1.0 out of 5 stars)
by Ihatelondonlife Feb 24, 2014
I just had a nightmare experience with London Life’s Participating Life Insurance. All they want is your money. The so called “Financial Adviser” has excellent cheating skills. He sold me the insurance with a premium that accounts for more than 1/3 of my salary, and told me the amount can be reduced next year. He hides the fact that reducing the premium “next year” leads to lossing about 1/3 of the premium I paid in the first year. Why he hides the information? Why he insists of reducing it in “next year”? It is because his commission for the first year is Huge, Huge. The commission would belong to him once the first year passed. What I loss would be what he earns, that is the key. I cancelled the policy and naïvely made complaint to London Life. DO NOT believe London Life’s Complaint Office. All it does is to protect their “Financial Adviser”, therefor not return my money. They turned me down by using two kinds of “proves”: First, “You signed the policy…” Yes, I signed the policy, but it is a result of cheating, which is what I am complaining for! If signing a policy can be used as reason of turning a customer down, are there any other complaint cases? I don’t know if the Complaint Office has no logical mind or just playing a game with me. Second, “a note from the “Financial Adviser” saying he explained everything to you...”. The fact is he did not write anything at the meeting with me. It can be made up any time after when there is a need. On the other hand, I provided a real Hand Writing note by the “Financial Adviser” to prove he was cheating me, guess what, London life complaint office just ignored it. It is such unfair! Do not deal with London Life!!!
0 of 0 people found this review helpful. Did you?
 

N/A

 
(5.0 out of 5 stars)
by demand Jun 18, 2012
...agent contacts 2-3 times a year,when i retired he was there to help with finances, he is now advising my wife on her company buy out..
1 of 1 people found this review helpful. Did you?
Did you know that if you are a 30-year old male, a term life insurance policy for 20 years with coverage of $200,000 will cost you around $19/month? Getting your term life insurance quote today will allow you to benefit from a great rate.
 

N/A

 
(1.0 out of 5 stars)
by Julian_J May 21, 2012
...I was defrauded by their agent. We settled, and I still have a policy with them but I would never use them again...
0 of 0 people found this review helpful. Did you?
 

N/A

 
(3.5 out of 5 stars)
by Hallie May 07, 2012
...I did convert one policy to another type several years ago and found the agent helpful...
0 of 0 people found this review helpful. Did you?
Did you know there is a 35% chance of developing a critical illness before you are 65 and 65%-70% chance before you turn 81? That means getting a critical illness insurance quote is no less important than getting life insurance. Your choice.