Manulife Life Insurance Reviews

I want to share my experience. Maybe somebody was more lucky than I was, so they have an opportunity to correct me. The majority in this forum as I can see by the feedback have similar experience as I had. In a nutshell I learned by experience that Manual Life and their brokers in Canada Protection plan (CPP) provided the worst imaginable customer service I have ever experienced so far. I contacted Manual Life customer service with a simple question regarding my policy. Instead of giving me a professional answer I was given a run around for 4 weeks between Customer Service in Manual life and CPP. The only reason I was eventually contacted by somebody was my intention to engage the National Media . Nobody cares about the customer after the policy sold by the brokers. Staff is not qualified to answer any questions. The policy has a lot of gray areas and hidden strings attached. I beg everybody - to stay away from Manual Life as far as you can and never ever deal with this so-called Insurance Company.

Everyone be aware that when your policy expires they will automatically renew it at a much much higher rate. My agent phoned me to ask if I wanted to renew my policy as it was coming to its end....10 years. I asked him what the new rate will be, he said he did not know but its much higher. I said I would not likely renew. He did not remind me the contract stated its an automatic renewal unless you contact Manulife. As a result I did not notice for several months they were with drawing from my acct. a 600% increase in rates, which they will not refund.