Life Insurance Reviews

Manulife Life Insurance Reviews

This page has been viewed by: Please wait... consumers
(89 reviews)
Manulife
1.9 out of 5 stars:
Customer service:
Value for Money:
Share your own experience
Write a review

Never Ever!

by RSH on Jan 17, 2018
1 out of 5 stars

I want to share my experience. Maybe somebody was more lucky than I was, so they have an opportunity to correct me. The majority in this forum as I can see by the feedback have similar experience as I had. In a nutshell I learned by experience that Manual Life and their brokers in Canada Protection plan (CPP) provided the worst imaginable customer service I have ever experienced so far. I contacted Manual Life customer service with a simple question regarding my policy. Instead of giving me a professional answer I was given a run around for 4 weeks between Customer Service in Manual life and CPP. The only reason I was eventually contacted by somebody was my intention to engage the National Media . Nobody cares about the customer after the policy sold by the brokers. Staff is not qualified to answer any questions. The policy has a lot of gray areas and hidden strings attached. I beg everybody - to stay away from Manual Life as far as you can and never ever deal with this so-called Insurance Company.

2 of 2 people found this review helpful. Did you?

YesNo