Life Insurance Reviews

Manulife Life Insurance Reviews

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(89 reviews)
Manulife
1.9 out of 5 stars:
Customer service:
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Manulife is so bad

by jk on Jan 18, 2022
1 out of 5 stars

So the company I am with uses Manulife for the insurance. I have had nothing but issues with Manulife. I attached and sent all support documents for a claim but they always come back with some document that they need to approve the claim which my doctors say they don't provide. Manulife customer service representatives are constantly telling me wrong information and then I get countless emails about different guidelines that seem to change every claim. They truly make it very hard for you to even get a claim approved even with so much support, signed by the doctor documents.

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Crazy

by Harroon on Jul 7, 2021
1.5 out of 5 stars

A simple dental claim takes them months to do an inquiry! Crazy company! I would not prefer this company.

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Unprofessional

by DentalRecep on Feb 25, 2021
1 out of 5 stars

Called Manulife from a dental office spent 37 mins on hold. Spoke to Jed put me on hold for another 15 mins for a breakdown to only disconnect the phone call once he answered and not calling the office back. The worst customer service and wait times.

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