Life Insurance Reviews

Primerica Life Insurance Company Life Insurance Reviews

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(32 reviews)
Primerica Life Insurance Company
2.6 out of 5 stars:
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Commendable Service

by Canighan on Feb 16, 2020
4.5 out of 5 stars

My husband and I signed up with Primerica's 15-year term insurance. We pay the monthly premiums by automatic deduction from our joint bank account. We forgot that it was due to the end of March 2019. It was December 2019 when we realized that our monthly premium had increased from $169 to $403. We immediately contacted our original Primerica agent and inquired why the big increase took effect without prior notification. We met with the agent and discussed changing our terms based on the current situation. Then we formally inquired about how we can be refunded of the overpaid monthly premium from April 2019 to December 2019. Our agent and the Primerica team patiently reviewed our case until they found that the reason why we were not alerted about the term deadline and the premium increase was that the advanced notification letters they sent to us were mailed to our old address and that their system failed to update our home and mailing address. We thanked our agent and the Primerica (Canada) team for their kind attention and prompt response to our inquiry. They have helped us get the entire overpaid amount in less than 2 months. We can say that Primerica is indeed the "go-to" insurance company when it comes to customer service and client stewardship. They have agents that personally look after their clients' needs. We are optimistic that Primerica will continue to be of service to people who long for professionals dealing on insurance matters but prefer traditional attentiveness when it comes to overpayment inquiries.

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Horrible

by HVitela on Oct 18, 2019
1 out of 5 stars

When I first signed up with Primerica, they told me my policy was for 30 years. A 30-year term life insurance policy is also the contract I signed. However, 20 years later, they are telling me that my term life insurance policy has ended. The copy I was given says 30 years, yet they are telling me someone in the office entered the policy as 20 years, and even though I have proof as to how long the policy should be, they are unwilling to honor their original word. So now, 20 years later, instead of 30 years, I am without a term life insurance policy. And if I wish to renew it then my rates are increasing by almost 50%! This is absurd and ridiculous. This is how Primerica treats their clients. This is the kind of service that others can expect to receive.

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Extremely satisfied customers!

by Happyandfree on Aug 20, 2019
5 out of 5 stars

We have had Primerica life insurance for over 25 years. We just renewed at very reasonable rates for our ages. Our Primerica representative helped us to find more saving as I guess rates have gone down recently with new product lines. We had a free Increasing Benefit Rider that gave us a 50% increase in the face amount without having to prove that we were still healthy. We also have a free Terminal Illness Benefit rider that pays 40% of the death benefit in advance if either of us comes down with anything nasty health-wise...to cover better treatment or living expenses in case you couldn’t work for months before death. It’s the greatest, and any time that I have gotten a quote somewhere else, the other company couldn't give the same benefits or if they could, it was way more costly for a similar term length! We were also educated by Primerica that with term insurance you need to be saving money for the future because after your kids are moved out and your mortgage is paid, you need cash to live on during retirement. Why would we need any insurance then? We will be self-insured with a pile of money, no mortgage and no more kids to raise. We love good financial planning!

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Did you know that if you are a 30-year old male, a term life insurance policy for 20 years with coverage of $200,000 will cost you around $19/month? Getting your term life insurance quote today will allow you to benefit from a great rate.

Run away as fast as you can.

by Elizabeth on Sep 18, 2018
1 out of 5 stars

If I could give this company negative stars, I would. Too bad it's not an option. It's a sham, sham, sham. Since the late 1980's, my husband and I have faithfully paid our premium. In 2008, when my husband turned 56, understandably, there was a premium increase, but not horrible. It was modest and very manageable. We anticipated another premium increase in 10 years, but ... now that he has turned the RIPE OLD AGE OF 66, the premium QUINTUPLED. Yes, you read that right. Our premium is now FIVE TIMES MORE than it was. And, this company couldn't give a rat's a** about how we feel. Their nonchalance is astounding. So, for over 20 years we have paid our premiums and never ONCE did they have to chase after a payment. It was never late and we thought we had confidence that this was a company we could be with for yet another 10 years. Now, this has absolutely NOTHING to do with our health. Both of us are very healthy, as a matter of fact, my husband still works FULL TIME! We have set his retirement date for May 1 of 2019. But, maybe he'll keep working, too. I would never, ever recommend this horrible company to ANYONE. Run as fast as you can from ANYONE who mentions the name "Primerica". It's a horrible, horrible company and I feel for all of you who have left honest reviews about how you were deceived. Also, make sure when you cancel to also let your bank know not to let them take one more cent from you. Make sure you stop auto-debit so Primerica can't steal one more payment from you.

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I do not recommend to others

by temno2013@gmail.com on Jun 21, 2018
1 out of 5 stars

I applied for term life insurance. For some reason, I was declined. They supposed to send me a written letter and a refund of my money but they never did it. I called them many times to ask them why they still keep saying that they will resend it to me. They verified my address but I never received it. I waited 3 months already. I asked them if they can email the letter which explains about their declining my application and they are issuing my refund but they said they can't do it. It is really frustrating to get your money back after they charge you. I am also considering my husband's insurance with them because I can't trust the company anymore.

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Homemakers need NOT apply!

by HEIDI ST. PIERRE on Jun 12, 2018
1 out of 5 stars

Discriminates against Homemakers! Apparently, Homemakers are not worthy of life insurance according to Primerica. No income - no insurance.

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Did you know that mortgage insurance is the same as life insurance but more expensive and offers less protection? By cancelling it and getting life insurance, you would typically save around 30%-40% for the same coverage.

Horrible!!

by Jay on May 2, 2018
1 out of 5 stars

If I could give Primerica zero stars, I would. When I called customer service to cancel my membership, a guy told me he cancelled it. After a couple of months, I noticed that Primerica was still charging my bank account. I called again and a woman hung up on me after I told her I’d like to cancel my membership. I called again and I was transferred to someone else, then put on hold multiple times. Finally, I spoke to a woman who has said she cancelled my membership. I cannot get a refund for a service I was not using nor can they tell me why another man told me he cancelled my membership when he really didn’t. This is all a scam to get your money. They’re sneaky enough to make you feel comfortable enough to believe them. Their agents are horrible.

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Bad practices

by Theeriksen on Jul 18, 2017
1 out of 5 stars

A representative of this company has been forcing my parents to make me get an insurance and is doing it without my discretion. Would rate 0/5. I am of legal age and she should respect her client's request not to keep on bugging him.

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Not Reliable

by Frustrated on Apr 28, 2017
1 out of 5 stars

Frustrated My name is Joeann Green cancelled policy 3 months still waiting on refund check

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Did you know that if you are a 35-year old female, a term life insurance policy for 10 years with coverage of $500,000 will cost you around $15-$20/month? Getting your life insurance quote today will allow you to lock-in a great rate.

Son with Down Syndrome

by Barbaraathome on Jan 30, 2017
5 out of 5 stars

We were able to get a good policy for my son at reasonable rates but what I liked best was the free Critical sickness of 40% in case he was to get sick. We can use that money to get him alternative treatment if it is available or to be able to do the things that we can't afford to do in his last days. Thank you, Primerica for that peace of mind.

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