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Sun Life Life Insurance Reviews

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(104 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.5%
Agent/rep availability
9.5%
Agent/rep knowledge
9.5%
Online chat
4.8%

Top negative trending topics ?

Agent/rep availability
57.1%
Agent/rep knowledge
33.3%
Claim processing time
33.3%
Agent/rep attitude
28.6%
Agent/rep callbacks
28.6%
Phone wait times
19.0%
Billing/payments
14.3%
Claim payout amount
14.3%
On-hold times/transfers
14.3%
Policy coverage
14.3%
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Insurance Rates, Prices (2) Medical Tests (1) Policy coverage (1)
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Consumer (2)
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good mix

by tbk2 on Jul 24, 2012
3.5 out of 5 stars

i called a few insurance companies to inquire about a life insurance package. I was satisfied with Sun Life. It was a good mix of good customer service and a decent price

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Review topics
Insurance Rates, Prices Policy coverage

good customer service

by elena1982 on Jun 4, 2012
3.5 out of 5 stars

thankfully have had no claims service, customer service is good

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

I found this company's representative had very little interest in me as a client.

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