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Sun Life Life Insurance Reviews

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(104 reviews)
Sun Life
2.1 out of 5 stars:
Customer service:
Value for Money:

Top positive trending topics ?

Agent/rep attitude
9.5%
Agent/rep availability
9.5%
Agent/rep knowledge
9.5%
Online chat
4.8%

Top negative trending topics ?

Agent/rep availability
57.1%
Agent/rep knowledge
33.3%
Claim processing time
33.3%
Agent/rep attitude
28.6%
Agent/rep callbacks
28.6%
Phone wait times
19.0%
Billing/payments
14.3%
Claim payout amount
14.3%
On-hold times/transfers
14.3%
Policy coverage
14.3%
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Life insurance

by Ruby Au Yee on Oct 26, 2021
1 out of 5 stars

Would never deal with Sun Life - a crooked company. I had a broker for many years and stole thousands of dollars from my premium policy and yet he only got a slap on the hand for stealing. Still working as a financial advisor!

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