Life Insurance Reviews

Transamerica Life Canada Life Insurance Reviews

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(4 reviews)
Transamerica Life Canada
2.1 out of 5 stars:
Customer service:
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What a bunch of crooks!

by Sarah_SW on Aug 25, 2016
1 out of 5 stars

No contact for over a decade, and my phone number is the same as back then. In May 2016, the bank deduction changed indicating that my life insurance was now with IVARI. Then on August 8th, the amount deducted from my account more than doubled. Absolutely no communication from any life insurance agent, just a huge increase. I did some detective work; found out my policy number; found out who the new salesman was; then wrote to the company headquarters to cancel my policy and asked for a refund for the payment amount that I had not authorized. Just received a letter talking about it "having been a privilege" etc.... NO mention about any refund or a cheque! Crooked! Over a hundred bucks just stolen from me!!!

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