Life Insurance Reviews

Desjardins Insurance Life Insurance Reviews

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(10 reviews)
Desjardins Insurance
1 out of 5 stars:
Customer service:
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AWFUL STAY AWAY

by Frustratedgirl on Jan 21, 2020
1 out of 5 stars

Never have I had such terrible customer service especially when you are dealing with health issues. IF I COULD RATE THIS COMPANY AT 0 I WOULD! I decided to take life and disability insurance with my mortgage. Sent in all my paperwork and have proof. I pay for insurance for 1.5 years. I get sick and need to claim short term disability. They say they never received my information. I provide information. Then my complete medical file has to be sent. They deny my claim. Say my branch will refund the premiums. Branch says they need insurance decision to supply info 6 months later still trying for resolution!

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Misrepresenting

by Gus on Mar 29, 2015
1 out of 5 stars

Makes a false statement with the intent to deceive the prospective insured in order to knowingly obtain an unlawful gain. Unfair or deceptive acts/practices. Acting as agent of the client without the client acknowledge/Forge Clients Signature. They re-did the legal application behind customer's back and resign customers name without the customer acknowledge and submit the following false information to obtain unlawful financial gain: with no medical information to obtain a better insurable rate for the prospective policyholder as medical release form was signed and handed back. No saliva was taken upon the application as a basic procedure Acting as an agent when unlicensed or suspended: the agent was soliciting while his license was revoked by Financial Services Commission Of Ontario from May 2008 – Aug 7, 2014. Acting as an agent of Desjardin Insurance as the contract was terminated: the agent was misrepresenting Desjardins Insurance as his contract was terminated by Desjardins Insurance on May 2008 and having his colleague adding his name and signing legal application as an agent of the client false. A complaint has been file through Financial Services Commission Of Ontario.

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