Meloche Monnex (TD Insurance) Motorcycle Insurance Reviews
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It’s funny reading people who were annoyed being on hold for 20-30 min. Me? I’ve been on hold for 3 hours and 10 min so far. Listening to this repeating music on loop. Not even an automated message saying they are sorry for the long wait times...just this elevator music... I called at 8:30 am. Now it is noon and I’m depressed.
2 hours and 20 minutes and still counting on hold. Need to cancel my insurance on a motorcycle I sold today.
I am a potential customer but have been on hold for 4.5 hours and a total of 8 hours with other attempts. If this is how long I have to wait to give them my business how long would the claim line be? Going to go with a company who answers the phone.
They don't pick up the phone ever. It is pure wasting time. They supposed to let clients know the waiting time or have service to call is back as other companies do. So bad and so shame to have this attitude from a big insurance company.