Independent Motorcycle Insurance Reviews

TD Insurance Motorcycle Insurance Reviews

(3 reviews)
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Category: Call Center
(1.2 out of 5 stars)
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This company is a disaster

(1.0 out of 5 stars)
by Past TD Client Jul 02, 2019
...I have been on hold for over 3 hours out of the last 8.5 and haven't talked to a person yet. I would give them 2 stars if I could talk to someone. Customer service is non-existent with TD General Insurance. Keep looking, you don't want to even consider this company. I will be moving all investments out of the TD group...
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Waste of my time.

(1.0 out of 5 stars)
by Dissatisfied May 06, 2019
...Well, let’s just say I’m writing this review while still waiting for someone to answer my call. I’ve been waiting for someone to even just say - hello, TD insurance, how may I help you. The wait time is now 1 hour and 48 minutes and counting. Wow!!! If this is how long a New customer waits for service than I would hate to see how long an existing customer will wait. Sorry TD Insurance you just lost a future customer. Cheers...
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(2.0 out of 5 stars)
by HowardM Jan 04, 2017
... So, I had an insurance renewal sent me for my motorcycle. $1451 for the year which is down from $1527 from last year - a 5% discount. But the coverage went down from $2 million to $1 million. Can you imagine buying anything else that is half the size but only discounted by 5%? Imagine that Quarter Pounder suddenly becoming an Eighth Pounder but still costing 95% of the old price. TD's letter says that the "Ontario government introduced these (reduced coverage requirements) changes to make insurance more affordable" Really? So I pay almost the same premium for half the coverage and that's supposed to be more affordable? It's actually the same as doubling the premium through the back door as far as I can see. This is a complete and utter scam that only benefits TD (although I'm sure all the other insurers are jumping on this bandwagon) Clearly an unfair business practice. TD have told me that I can buy additional coverage but I can bet I won't be able to buy a million dollars worth for the paltry $76 they discounted me!. When TD take away your coverage it's worth nothing - when they sell it it's suddenly worth more than gold, BIG FAT RIPOFF!
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