Independent Motorcycle Insurance Reviews

TD Insurance Motorcycle Insurance Reviews

(5 reviews)
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Category: Customer Service
(1.2 out of 5 stars)
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totaly not recomended

(1.0 out of 5 stars)
by avi Jul 25, 2019
...TD motorcycle insurance is more expensive than others with the worst customer service. Be ready to wait more than 2 hours every time you call. So sad...
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This company is a disaster

(1.0 out of 5 stars)
by Past TD Client Jul 02, 2019
...I have been on hold for over 3 hours out of the last 8.5 and haven't talked to a person yet. I would give them 2 stars if I could talk to someone. Customer service is non-existent with TD General Insurance. Keep looking, you don't want to even consider this company. I will be moving all investments out of the TD group...
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Waste of my time.

(1.0 out of 5 stars)
by Dissatisfied May 06, 2019
...Well, let’s just say I’m writing this review while still waiting for someone to answer my call. I’ve been waiting for someone to even just say - hello, TD insurance, how may I help you. The wait time is now 1 hour and 48 minutes and counting. Wow!!! If this is how long a New customer waits for service than I would hate to see how long an existing customer will wait. Sorry TD Insurance you just lost a future customer. Cheers...
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Very disastified client

(1.0 out of 5 stars)
by jackass Aug 03, 2017
...After paying over $1400 for coverage for 2016, 2017s quote was same. We shopped around and found another insurance company for $800.00. Trying to contact TD is impossible by phone or email. Sent our quote back with please cancel policy on quote. NOT GOOD ENOUGH for TD- they sent us a cancellation letter that needed to be signed. After sending that- we were informed we owed them $200.00 for not sending cancellation in timely order! Calling them about this a waste of time- will not negotiate at all- PLEASE DO NOT USE TD INSURANCE. We have dealt with a lot of companies, this one is the worst!
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(2.0 out of 5 stars)
by HowardM Jan 04, 2017
... So, I had an insurance renewal sent me for my motorcycle. $1451 for the year which is down from $1527 from last year - a 5% discount. But the coverage went down from $2 million to $1 million. Can you imagine buying anything else that is half the size but only discounted by 5%? Imagine that Quarter Pounder suddenly becoming an Eighth Pounder but still costing 95% of the old price. TD's letter says that the "Ontario government introduced these (reduced coverage requirements) changes to make insurance more affordable" Really? So I pay almost the same premium for half the coverage and that's supposed to be more affordable? It's actually the same as doubling the premium through the back door as far as I can see. This is a complete and utter scam that only benefits TD (although I'm sure all the other insurers are jumping on this bandwagon) Clearly an unfair business practice. TD have told me that I can buy additional coverage but I can bet I won't be able to buy a million dollars worth for the paltry $76 they discounted me!. When TD take away your coverage it's worth nothing - when they sell it it's suddenly worth more than gold, BIG FAT RIPOFF!
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