Canadian Tire Triangle Mastercard Credit Card Reviews

Is by far the worst customer service I ever had to deal with. 2 of 3 contacts I had with then they are rude and cynical. Do not do business with them.

They don't want to work with you if you've been off work for a year. When I finally got back to work they took almost my whole paycheck. Leaving me with not enough funds to cover the basics, such as rent and utilities.
Run far away from these crooks.

I was late on a payment and made a full balance payment plus more once. It was posted they shut the card down and then tell it would take 8 to 12 weeks to send me a check.

I try for almost 4 months now to get an answer if I would be eligible for payments made by the insurance Due to injuries at work. My Man what a headache it is, We sent their application form 5 times now I believe and I get the same standardized letter automated back that they would need additional information.
You have to call there, this is what I did, The first time I was told we don`t have anything from you, then all of a sudden the lady reads from the application form my doctor filled out, so I say oh you got my things, and she was like am um no, ah um yes.
Really unprofessional.
Now a month later I call again and you really have to pull all the info bit by bit out of their nose.
So finally I get somewhere, that was two days ago now 4 months in for a determination of eligibility for payments on the card for work injuries.
So now I get tolled we have everything so far and they look at it.
Today I get a call they need more info, well yesterday they had all info today they don`t.
So the lady then goes and asks what do you do with this claim do you want to close it?
I say you do whatever you want with it.
Insurance on these cards is a money maker and fraud and rip-off this is what they are because we are still talking here about Eligibility, not about payments made by the insurance.
They take gladly 280 to 300 bucks a month on your card as insurance from you but if it comes to it they will not even look at your claim if you are not after them to do their goddam job.
Now with Cancer, there are for me more important things to do than dealing with these useless insurance people.
And when you`re dead you're not in dept.
I can at least say I tried and the bank really helped me out here on this one to buy time to deal with their useless insurance.
Now it is out of my hands Bank and insurance.
I also Have to say There was no information given to us that there would be insurance on this card, which was sent in January 2022, Years after having the card, My guess is the bank got Itchy about the money I owe on this card and then figured they sent me that info so the bank gets at least some money.

I opened my account in a Canadian Tire store. They told me I would be given 100$ automatically in my account as long as I make a purchase within 30 days. I did make a purchase once I opened it. A couple of days after, I called customer service and asked about the 100$ rewards, and they said that I would have it in one month. I waited for a month and called back again. They said I am not qualified for that offer, sorry about this. Not recommended for anybody.

Something goes wrong and you try to call customer service you wait for an hour to try and get a hold of someone and it hangs up on you and you call again 10 more times it does the same thing and if you eventually do get ahold of someone they are so disrespectful and sound like they don't know what they are doing. I work in banking I know how things work and they talk to you like you are an idiot. So what was the point of me calling? The website or app never let you log in either and when you call about that they say oh it's probably your browser and I was like now I literally tried at home at work at a coffee shop that has computers there and no system I tried work so tell me it's just my browser again. Or you could actually look into it high is your job.

Called Customer Service 4 times because my card was stolen and I was very worried about any potential fraud. Besides the fact, that some agents were out of the line, during the last call the lady checked my ID with the usual questions, DOB, my age, address, and account transactions (even if I don't have the statements and she knew it). At the end of the call, she confessed she couldn't check my ID because I didn't know my age. So my DOB was right but she wasn't able to subtract correctly TODAY date-DOB and come up with the same answer as I told her. Hello Canadian Tire Bank, hire some qualified people in charge of your clients' finances.

They block your card and the office is closed at 8 pm. Just bad. If you have a choice, not this horrible card. Use another one. A lot better... Anyway, that’s not the point. Just say no to this lame company credit card.

Good card but just pray you never have to phone them. I swear none of them have over a grade 5 education. One representative will tell you something, and the next will tell you something completely different. Get some training and it might be an alright card.

A sales representative approached me at 3553 Lawrence Ave East, Scarborough store persisting me to apply for the Triangle Mastercard. I gave my consent to apply for the account under my investment company's name not my personal. She said yes. A few hours later, I have learned that she used my company name as my employer and applied for the credit, which messed up my credit profile as I am not self-employed. She purposely input the wrong information to promote a sale without realizing how it impacts the consumer. Upon closing my account, I spoke with the supervisor at the Canadian Tire MC department about the incident, she said "I will request the back office to make a request to reverse the information on your credit file". I made a request to CC the process to my e-mail, but she said "we don't do that". I also asked her to give me the name and contact details of the contact person who may handle my complaint, she said " I don't have anyone". Ruthless attitude is what I have experienced with Canadian Tire MC bank staff.