Health insurance Reviews

Canada Life Health Insurance Reviews

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(78 reviews)
Canada Life
1.2 out of 5 stars:
Customer service:
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Unable to be contacted

by Chewcifer90 on Dec 22, 2020
1 out of 5 stars

Went off on short term disability, expected to last 2 weeks and my claim was approved. I was required to extend my benefits, and this is where they earn their 1 star. It has been over a month. They don't return calls, they don't respond to emails, customer service hangs up after waiting in a queue, they don't reserve your spot in line. The agent assigned to my case doesn't answer her phone or call back, doesn't respond to emails. 45 days, 8 emails, over 30 calls. I haven't talked to a single human being yet and my coverage hasn't been extended.

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