Car Insurance Reviews

Dominion Insurance Auto Insurance Reviews

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(33 reviews)
Dominion Insurance
2.1 out of 5 stars:
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Claim experience and support

by Carlos on Apr 10, 2016
5 out of 5 stars

I had an accident last December, driven a car over a US road when I got a black ice. My first accident since I was establish here in Canada (over 10 years), so despite I had cero experience under claim process. I just contact my broker agent (Sturino & Associates), then a Claim Professional in behave of Travelers contacted me with outstanding professional attitude. Her phone or email replies were always on time. I was prepare to fight again my insurance company in order to defend my rights, but from the first time to the last communication I invariably found a helper hand and I customer service compromised professional contact working for my Insurance Company.

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Never again

by Theft and Intimidated on Jun 29, 2015
1 out of 5 stars

I was in an accident...It was -27 out and was giving a customer a ride home as well..Other driver was impaired I'm sure, but no police would attend.

Regardless the other driver came from their lane into mine and side swiped my car. Because I knew the person in the car with me just as a customer and only their first name. They said he was not a credible witness. Blamed both of us and we both had to pay..This is ridiculous, straight out theft. It has got so bad that we need to start installing cameras in our cars? Millions of dollars a year from the public for claims just like this.

When I complained..my response was "Its the law" (basically too bad). They tried to force a claim and intimidated my spouse via email and calls for info (her name on the policy as well). The sad part is...They think this is totally acceptable if you like it or not...We are changing companies,

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NO after hours service

by Stranded motorist on Sep 7, 2014
1 out of 5 stars

Had my vehicle stolen over the weekend, no support provided until the adjuster returned to work Monday morning. Very inconvenient!!! Stranded without a vehicle in a strange city for the weekend, missed work Monday morning due to no vehicle.

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Refused to honor their quote!

by GO FUCK YOURSELF DOMINION on Aug 8, 2014
1 out of 5 stars

Purchased insurance at $1650 from broker received my policy in the mail at $2355. Dominion refused to honor their quote!!! All the information given to my broker was %100 accurate. 10/10 would not recommend.

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Bad payee

by Mad Nanna on Jul 14, 2014
1 out of 5 stars

Accident - Dominion client at fault, and charged with turn not in safety. Our SUV being fixed in shop one week now. They (Dominion) have still not replied to my insurance company, one week later. I am not paying the deductable.

Signed, not at fault. Mad as hell!

The Dominion Insurance, you suck.

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worse experience ever

by worst experience ever on Jun 26, 2013
2 out of 5 stars

Customer service the worst you can imagine. Claims adjuster send an email to me with all the procedure I have to follow with phone number and email address and did not respond not even after 1 week and after 10 days when she called back was unprofessional at all.

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Ripoff!

by buckwheatgroates on Apr 8, 2013
1 out of 5 stars

Wouldn't fix the car properly after the accident. They installed "used" parts and now there is an loud low whining sound while driving. Gas mileage has gone up 41% since "repair". Garage says that the problem is a part that needs to be replaced (cost:$2000) but the appraiser says it existed before the accident. How does he know?? Did he drive my vehicle without my knowing it? The adjuster was totally indifferent to my and the repair shops inquiries and her manager was just as uncaring. It was as if my bloated monthly premiums didn't matter. I'm tired of the Insurance Industry ripping off Ontarian's. We pay some of the highest premiums in the country (and a hell of a lot more than in the States!) and get less service for the money!

That's why I'm encouraging socialized auto insurance in Ontario. If B.C. can have it why can't we?

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happy customer

by elena1982 on Jun 4, 2012
4.5 out of 5 stars

any claims were handled professionally

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by Anonymous on Apr 11, 2012
5 out of 5 stars

both in business and personal the company has been great Their reps Pine Ridge Insurance were THE BEST

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by Anonymous on Apr 11, 2012
5 out of 5 stars

This company is less expensive than a number of other companies that I have price compared with and they are proficient in adding or deleting items on my policy with just a quick phone call.

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