The Insurance Customer Experience is an innovative service that equips Canadians with independent insurance reviews for all main insurance types (home, auto, and life insurance) and for all major Canadian insurance providers. Consumer insurance reviews cover nearly all Canadian insurers and their products, across the country. This includes reviews of both large nationwide insurers and regional insurance providers, such as ICBC in British Columbia, SGI in Saskatchewan or MPI in Manitoba.
Auto, Home and Life Insurers Reviewed by ConsumersInsurance companies are rated using three main criteria: Customer Experience, Value for Money and Claim Experience, where consumers can evaluate their insurers on a scale of 1 to 5 stars. Consumer comments give reviews context and share valuable experience with others. Why do consumers need insurance reviews? Very simple:
- Use others’ experience to inform your future insurance purchase
- Find out how good or bad different insurers are in handling claims
- Save money through avoiding insurers with questionable payout reputation
Insurance Reviews, Examples..."Response was slow and I was not sure how my claim was being handled until I surprisingly got a check settlement in the mail approx. 3 months after initial contact..."
"Basement flood 5 years ago resulted in $50,000 claim. It took only 2 phone calls and 1 visit to complete and receive settlement..."
"Currently I have a claim in progress, I have not heard back from my adjuster despite numerous calls and messages left for him. Part of my claim had been declined. When I phoned for further information my phone call was never returned. Very poor customer service..."