Coachman Insurance Auto Insurance Reviews

Someone had backed up into my car so it needed a new door. No fault of my own. First my car being fixed got delayed 2 weeks because Jennifer, my adjuster, sent my info to the wrong shop. Even though she gave me the location to bring it! Then when my car finally got started, Coachman said they were cutting off my rental even though the delay is their fault and I still have about another week till I get my car. Currently, my car is done at the shop but they wont release it, cause Coachman has not paid yet. So I call coachman, they say, they sent a cheque through the post office! So right now I'm paying my own rental and the shop is charging me for storage fees!! Coachman is completely rude even the supervisor Monica I spoke to told me it's not their job to deal with and it's my problem!! Do not use these crooks!! The second I get my car back I'm looking for a new company. My car has been in the shop over a month now and counting...

Had insurance prior to my accident with them. They are a joke, if the accident isn't traumatizing enough for you, then they will make sure to put you through hell. In 2 years we haven't missed 1 single payment, yet getting them to even acknowledge it was a not at fault accident in a hit a run was a nightmare. It took over a week to even start a claim because nobody knows what's going on or even what policies are in place. We had our accident in Sept 2014 we are still dealing with them.