DO NOT SEND COACHMAN YOUR $$
by Angry Customer on Dec 7, 2018
1 out of 5 stars
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In 2010 I was charged with DUI. This essentially lead to being off the road for 3 years (I took the extra year to avoid the necessity of installing an ignition interlock - breathalyzer - device).
In my search for facility insurance once my license had been reinstated, I must have called about 20 different agencies before stumbling across Coachman. Every other agency that I called treated me like a leper. Refusing to even deal with me sometimes, or spiking their premiums without even asking details about the charge/conviction or any other history.
Enter Coachman. They reviewed my entire file, took the time to evaluate my history, as well as the details of my conviction, and came back with a reasonable (of course expensive relative to non-DUI drivers) quote.
Exactly 10 days after picking up my vehicle I was rear ended in an intersection. Not only were my claims agent and all other agents super helpful, but they made sure that I had my rental vehicle ASAP, and when the rental vehicle gave me issues, they called the company (Large international rental company), and I was delivered a new vehicle right away.
I have had no issues in the almost 2 years I've been with Coachman. My premiums have also started to decrease right from my 1st anniversary date, and if I have any questions they've been very quick to help.
I recommend them to all of my friends and family.. at least go get a quote!
This company is the biggest definition of a scam I have ever seen! I would never recommend this company to anybody, the only reason I dealt with this company, to begin with, is due to the fact that I used a broker to find me insurance. After my cancellation, this company sent me back $110 out of over $630 that they had owed me. I shouldn’t have to chase after a professional insurance company for my money back. It’s been over a month since I have inquired about receiving my money back and have not gotten one response. So whether you’re looking for good insurance prices or good customer service THIS COMPANY IS NOT IT! They will leave you out of money for months!!