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Long story short, a truck driver totaled my car. First, Jevco accused me of being at fault, even though the police deemed me not at fault and that the truck had blatantly caused the accident, which I had 3 witnesses and the police report to back up. Only until did I ask to speak to the supervisor did the story on their end change and all of a sudden I was absolved of any fault and then silence. I didn't hear from them for weeks, finally I get an offer on my totaled vehicle and it's nearly $3500 below fair market value. At this point I could accurately gauge what kind of shady company I'm dealing with.
If you're going to deal with Jevco/Intact, I recommend you know what an ombudsman is and having a lawyer on your side ready to fire off demand letters.