Do not use Intact/Jevco.
by Tom on May 2, 2016
1 out of 5 stars
Car Insurance Reviews
Jevco Insurance Auto Insurance Reviews
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(6 reviews)
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Had an accident a couple years ago and despite the other party making a false claim, they were quick and friendly and sympathetic and kept in contact with me.
They also gave me enough to get into a new car.
They made a stressful situation as easy as possible.
Long story short, a truck driver totaled my car. First, Jevco accused me of being at fault, even though the police deemed me not at fault and that the truck had blatantly caused the accident, which I had 3 witnesses and the police report to back up. Only until did I ask to speak to the supervisor did the story on their end change and all of a sudden I was absolved of any fault and then silence. I didn't hear from them for weeks, finally I get an offer on my totaled vehicle and it's nearly $3500 below fair market value. At this point I could accurately gauge what kind of shady company I'm dealing with.
If you're going to deal with Jevco/Intact, I recommend you know what an ombudsman is and having a lawyer on your side ready to fire off demand letters.