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Pembridge Insurance Auto Insurance Reviews

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(95 reviews)
Pembridge Insurance
1.3 out of 5 stars:
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Lacking corporate scruples

by Nairb on May 11, 2018
1 out of 5 stars

Terrible to deal with. This company will never admit when they are in error. They have no scruples and don’t care if they affect your credit rating. AVOID!!!

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Thieves

by azian_advanced on Mar 14, 2018
1 out of 5 stars

I was quoted $1425/year and paid in full. 5 months later and without advance notice, they inform me I owe an additional $2048 or risk cancelling my policy without giving me a reason why. After following up with them, the price increase was due to a previous claim and traffic violation, so I decide to cancel immediately. I expect to be re-imbursed the remainder of the 7 months (approx. $825) but Pembridge claim I owe an extra $37. For 5 months, I was led to believe I was paying $1425/year but later they tell me the >200% price increased 5 months later!? I would've cancelled my coverage right away if I knew. Contemplating whether to take this up to small claims.

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Lies from Pembridge

by Jim on Jan 31, 2018
1 out of 5 stars

TRUE ACCIDENT FORGIVENESS rate went up 15.4% after a not at fault accident. Other car was issured by Allstate. Would not lell me why, but said was approved by FSCO. FSCO and others said they do not approve policy premiums of insurance companies.
Checked approved rating by FSCO for over all premium adjustment and my premium was a way out of line. Collision in 2016 was $198 then days later $179 then in less than a year in 2017 $403. Insurance bureau in an email stated my car collision rating had not changed from 2015 to 2017.
Called several times to the ombudsman and left a message no return call.
Was even asked to show my bank statement to show they took money from my bank and not my credit card. Left the company.

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Worst in Canada

by PP on Dec 13, 2017
1 out of 5 stars

It's a scam to steal people's money. That's why they accept credit cards to get the payments out. Stay away from these guys.

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Very rude customer service

by Igor Ryltsev on Aug 14, 2017
1 out of 5 stars

Contacted them for Auto insurance Quote, the lady hang up on me, saying I have to go through a broker not them directly. Do not call them!

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